Lead - Retail & Digital Band 8

Position: Lead - Retail & Digital Job Band 8}
Job Description     Job Band: 8

Location:

Koramangala, Bangalore

Job Purpose  Supporting all digital platforms for online order bookings and customer connection. Providing retail digitalization and operation support.
To plan & ensure the smooth running & utilization of:
Retail & POS Solution,
Digital Solutions and Lead the Digital Track,
SAP Sales & Distribution & Logistics execution
Build automated reporting in Order to cash and Stores solutions
Support the HANA migration project
Build robust integration solutions

Job Context & Major Challenges  Job Context & Job Challenges:

Retail MIS documentation to provide clear pictures of the customized project to the business. To facilitate the proper running of the systems and to provide the best user satisfaction, to make quality software for reducing manual time.

1) Minimum Efforts and Maximum Outputs
2) Manual work automation
3) Time frame activities
Close interaction with Business users to deliver robust solutions. Ensure usage of SAP solutions
Key Result Areas       Accountability
Supporting Actions

Retail & POS Solution

Develop innovative solution for business issues,
Reduction of manual work,
Enhancement of existing SAP Finance functionalities,
Clearly understand the overall/ business process requirements for current & future needs and map those business processes to application functionality.
To ensure smooth running of the module
Interact with SI Partners on the Finance related projects as a Project manager/ Track Lead which includes Fund management,
Supervise & Support SAP Sales & Distribution module

Act as a solution Architect and supervise the subordinate/s and partner support team on a day to day basis,
Build up and validate the solution

CRM/ Customer

Drive in implementing CRM Platform across the organization on any of the CRM solution (Sales Force, Microsoft Dynamics, Infor, Sugar CRM, SAP C4C)
Lead the Digital transformation Track

Be a track lead for the various digital initiatives taken at the Unit level across the various plants, stores in the Domestic Textile Business,
Integration with Other applications
Ability to understand the different integration points across interconnected systems,
Ability to interact with the other application owners, support partners on the integration aspect,

BI/ Qlikview Dashboard Reporting
Ability to interact with business to define the KPI's to be reported,
Ability to identify the linkages in SAP tables and mapping,
Uniformity of processes across businesses
To design the process so that they are uniform and yet do not compromise on the business specific requirements

Process Enhancement / optimization with a view on realizing business benefits
Establish the business requirements for current and future with a view to realizing business benefits.
To identify the functionalities / support applications or customizations that would help meet the aforesaid requirements
To identify the areas of present processes that falls short on its expectations or has scope for further improvements. To design and implement solutions for such processes

To ensure & support in smooth usage of SAP Sales & Distribution of all the locations
Ensure Support is available to the users on critical period including month end,
Smooth running of the system
Enhancement & New development to be done considering SAP best practice,

Business Application Implementation, Roll out and Support
To prepare a 'migration' plan - where required and setting up of responsibilities from IT Functions for each task involved.
To drive organization change management through user training and support
Constant interaction with business for application usage

People Management
Develop personal competencies and knowledge among vendor resources to deliver the required systems development and support needs.
Develop strong working relationships with respective users
Manage the attrition by creating a conducive & challenging environment.