Senior Product Manager
Job Description & How to Apply Below
Lease Abstraction Enterprise Platform (LEAP)
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong.
What This Job Involves
This role leads the product strategy and execution for JLL's Lease Abstraction Enterprise Platform (LEAP) — a business platform that elevates lease abstraction and data management into a strategic enterprise capability. LEAP combines standardized processes, expert talent, advanced technology, and alignment with JLL's enterprise data strategy to create a scalable service foundation that enables business lines to focus on high-value client activities while ensuring consistent, reliable lease data across the organization.
As Senior Product Manager, you will own the product roadmap and drive platform maturity from its current operational baseline toward an optimized, enterprise-scale abstraction capability. You will partner with operations, data science, engineering, and business line stakeholders to increase adoption, improve AI-assisted abstraction accuracy, and deliver measurable efficiency gains. This role requires balancing near-term operational improvements with a longer-term vision for self-service capabilities and intelligent automation.
What Your Day-to-Day Will Look Like
Own and prioritize the LEAP product roadmap and backlog in partnership with operations leadership, JBS (JLL Business Services), and business line stakeholders
Drive platform adoption across business lines by identifying barriers, aligning stakeholders, and building the business case for migration onto the common platform
Partner with data science and engineering teams to improve AI abstraction accuracy (targeting 85% first-pass yield), define model performance requirements, and validate outputs
Translate complex lease abstraction and data management workflows into clear product requirements, user stories, and acceptance criteria
Establish and monitor KPIs including adoption rates, average handling time (AHT), abstraction accuracy, and downstream data quality metrics
Lead stakeholder engagements with operations leaders to align on transformation milestones, capacity planning, and optimization priorities
Collaborate with the Enterprise Data Platform team to ensure LEAP outputs align with JLL's enterprise data strategy and downstream consumption requirements
Drive change management efforts to support onboarding of new business lines and ensure smooth transitions from siloed abstraction workflows to the centralized platform
Leverage Agile methodologies to deliver incremental value, running sprint planning, backlog grooming, and retrospectives with cross-functional teams
Prepare progress reports for senior leadership on adoption milestones, efficiency gains, and platform performance
Required Qualifications
Bachelor's degree in Business, Engineering, Computer Science, or related field
5–10 years of product management experience, with demonstrated ownership of enterprise platforms or operational technology products
Proven experience working with Agile development teams (Scrum/Kanban) and managing product backlogs in tools such as Jira or Azure Dev Ops
Strong understanding of business process analysis, workflow optimization, and the ability to translate operational needs into technical requirements
Experience defining and tracking product KPIs, success metrics, and ROI for technology initiatives
Demonstrated ability to drive adoption and change management across multiple business units or stakeholder groups
Experience with data products, analytics platforms, or reporting tools — ability to define requirements for dashboards and data visualization
Strong stakeholder management skills with the ability to lead without authority and build consensus across cross-functional teams
Excellent communication and documentation skills, including business requirement documents, product specs, and executive-level reporting
Comfort…
Position Requirements
10+ Years
work experience
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