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GTI - Infrastructure Production Manager, VP
Position Overview
Job Title:
GTI - Infrastructure Production Manager
Location:
Bangalore, India
Corporate
Title:
VP
Role Description
GTI - Infrastructure Production Management is responsible for end‑to‑end oversight of production stability across GTI infrastructure. Its activities span incident reduction, major incident governance, problem management acceleration, change‑risk assurance, DR/start‑of‑business readiness, trend‑based prevention, and infrastructure hygiene-acting as the control and coordination layer across teams and vendors.
What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your key responsibilities
Responsible for the below in all GTI core components. Ie. Compute, Databases, backup, Storage, Networks and all other standard products/tools used in Infrastructure estate.
Production Stability & Incident Reduction
Major Incident Governance & Escalation
Problem Management & Root Cause Acceleration
Change Assurance & Change‑Risk Control
Production Readiness
Service Health Monitoring & Trend Analysis
Your skills and experience
10 plus years experience of running or being a key part of technology operations across multiple countries dealing with multi lingual mutli country multi business issues.
Very good experience/knowledge in core infrastructure components ie. Compute (ie. Unix/Wintel), Databases (Oracle/SQLserver/Sybase), Backuo, Storage, Networks & other products/tools. Good understanding of COBIT and ITIL and how pragmatically to make that effective. Very good knowledge & experience in cloud env (ie. Google / Azure etc).
Be able to have a good general understanding of how the bank operates, how the technology supporting the bank operates and the constraints under which we operate as a bank. Be able to effectively help keep the banks platforms stable.
Bring the technology community together to do all we can to avoid impact and drive stability positively as well be able to react and manage effectively when serious issues do occur.
Experience of vendor engagement and service management to drive discussions with our vendors where necessary. Able to build strong and trusted relationships with CIO and CSO stakeholders across the bank.
Qualification
Bachelor's degree in computer science, information systems, business administration or related field.
Have a strong Knowledge of ITIL service support principles to a minimum of a foundation level (V3 is preferred) and how they relate to other IT disciplines
Capability to interact successfully in a global multi-cultural, multi-vendor environment
High level of customer awareness and commercial focus
Excellent communication and influencing skills to both technology and business colleagues
Exposure to vendor management and vendor sourcing processes
Self-motivated and ability to organize themselves and others.
Experience with liaising with engineering teams and managing vendor teams.
How we'll support you
Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
About us and our teams
Please visit our company website for further information:
We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
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