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Application Support Engineer

Job in Bengaluru, 560001, Bangalore, Karnataka, India
Listing for: Accenture
Full Time position
Listed on 2026-07-03
Job specializations:
  • IT/Tech
    Network Engineer, Systems Engineer, Cloud Computing: Infrastructure & Operations, Systems Administrator
Job Description & How to Apply Below
Location: Bengaluru

Project Role :  Application Support Engineer

Project

Role Description :  Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :  Enterprise Network Operations, SD-WAN Implementation

Good to have skills :  NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :  15 years full time education

Summary:

As an Application Support Engineer, we are seeking an experienced Senior Network Engineer with strong expertise in Fortinet SD-WAN, Routing & Switching, and Cisco Meraki Wireless technologies. The ideal candidate will be responsible for designing, implementing, troubleshooting, and supporting enterprise network infrastructure across LAN, WAN, SD-WAN, and wireless environments.

This role requires a hands-on professional with strong problem-solving skills, operational excellence, and the ability to work closely with cross-functional teams to ensure high availability, security, and performance of network services.

Roles & Responsibilities :

Expected to perform independently and become an SME.

Network Infrastructure Management

Design, implement, and support enterprise LAN, WAN, and Wireless network infrastructure.
Monitor network performance, availability, and capacity to ensure optimal service delivery.
Troubleshoot complex network issues and perform root cause analysis.
Participate in network upgrades, migrations, and infrastructure transformation projects.
Maintain network documentation, diagrams, SOPs, and operational procedures.

Fortinet SD-WAN

Deploy, configure, and manage Fortinet Secure SD-WAN solutions.
Configure and support:
SD-WAN Policies
Dynamic Path Selection
Application Steering
Site-to-Site VPNs
IPSec Tunnels
Internet Breakout Policies
Monitor WAN performance and optimize traffic routing.
Troubleshoot SD-WAN and connectivity-related issues across multiple sites.
Implement security policies and integrate SD-WAN with enterprise security controls.

Routing & Switching

Configure, support, and troubleshoot enterprise routing and switching environments.
Hands-on experience with:
BGP
OSPF
EIGRP
VLANs
STP/RSTP/MST
HSRP/VRRP
ACLs
QoS
NAT
Support branch, campus, and data center network environments.
Perform network performance tuning and capacity planning.

Cisco Meraki Wireless

Deploy and manage Cisco Meraki Wireless solutions.
Configure and support:
Meraki MR Access Points
Wireless SSIDs
Guest Access Solutions
RF Optimization
Wireless Security Policies
Monitor and troubleshoot wireless performance and connectivity issues.
Manage wireless environments through the Meraki Dashboard.
Conduct wireless surveys and optimization activities when required.

Operations & Support

Participate in incident, problem, and change management processes.
Provide L2/L3 support for network-related incidents and service requests.
Work with vendors and service providers for issue resolution and escalations.
Ensure compliance with security and operational standards.
Support planned maintenance and after-hours activities when required.

Professional & Technical

Skills:

Technical Skills

Strong hands-on experience with Fortinet SD-WAN solutions.
Solid understanding of Routing & Switching technologies and protocols.
Experience managing Cisco Meraki Wireless environments.
Good knowledge of:
TCP/IP
DNS
DHCP
NAT
VPN Technologies
Network Security Fundamentals
QoS and Traffic Engineering
Experience using network monitoring and troubleshooting tools.

Preferred Skills

Experience with Forti Gate Firewalls.
Exposure to Cisco Switching and Wireless technologies.
Knowledge of Network Access Control (NAC) solutions.
Understanding of cloud networking concepts (AWS/Azure).
Basic scripting knowledge (Python, Power Shell, or Ansible) is an advantage.

Preferred Certifications

Fortinet Certified Professional (FCP) / NSE Certifications

Cisco CCNA or CCNP Enterprise

Cisco Meraki Solutions Specialist Certification

ITIL Foundation (Preferred)

Additional Information:

The candidate should have minimum 5-8 years of experience in Enterprise Network Operations.
This position is based at our Bengaluru office.
15 years of full-time education is required.

, 15 years full time education
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