Senior Director – Technical Program Management

Location: Bengaluru

About Us:

Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs.

Headquartered in Silicon Valley, Mobileum has global offices in Australia, Dubai, Germany, Greece, India, Portugal, Singapore and UK with global HC of 1800+.

Join Our Engineering Team:

Our passionate development team works with global customer base (1000+ across 180+ countries) in successful launch of products/solutions and making an impact in telecommunications space. SMEs in their domain and carrying intuitive problem-solving skills, this team works in transforming customer challenges into technical solutions. Apart from the core programming skills, our team takes pride in being proficient at latest technologies (Cloud, Big Data, ML etc.)

and protocols (5G, SS7, Diameter etc.).
Here you will be working with the best minds in telecommunication space with broad spectrum of domain and technologies. You can take pride in knowing that your work is meaningful, having a positive impact on others and helping the world be better connected.

Role:
Senior Director – Technical Program Management

Job Summary:

We are seeking an accomplished and strategic Sr. Director - Technical Program Management (TPM) to lead and scale our TPM function. This individual will be responsible for driving the end-to-end execution of complex, cross-functional technology initiatives across telecom roaming, network security, and fraud & risk management domains. This is a highly visible leadership role requiring deep technical and domain expertise, a strong analytical mindset, and a passion for operational excellence.
The ideal candidate will possess a proven track record of delivering business-critical programs, exceptional stakeholder management capabilities, and a commitment to process rigor and compliance. They should also be able to influence at the executive level, while guiding and mentoring a high-performing team of technical program managers in a fast-paced, high-growth environment.

Roles & Responsibility:
Lead and manage complex, multi-disciplinary programs in telecom roaming, security firewalls, and fraud/risk management—delivering them on time, within scope, and budget.•
Collaborate cross-functionally with engineering, product, design, security, operations, and business stakeholders to define clear program objectives, deliverables, and KPIs.
Build and nurture a technically savvy TPM team with strong program ownership, mentoring them to grow into thought leaders and strategic partners.
Promote technical depth and architectural understanding by engaging in system design reviews, architecture discussions, and technical risk evaluations.
Develop and institutionalize program management best practices, frameworks, and tooling to standardize high-quality delivery.
Drive rigorous planning, milestone tracking, and process compliance, ensuring that execution aligns with internal standards and external regulatory frameworks.
Manage dependencies, assess risks, proactively resolve conflicts, and escalate issues with clarity and urgency.
Create and deliver crisp, data-driven program updates and dashboards for executives and cross-functional stakeholders.
Lead strategic planning and roadmap alignment cycles, including quarterly business reviews, OKRs, and resource forecasting.
Champion a culture of accountability, transparency, and continuous improvement, reinforcing detailed documentation and feedback loops.
Foster cross-geographical team collaboration, driving alignment and synergy across time zones and functions.

Technical Competencies & Domain Expertise:
In-depth knowledge of telecom roaming technologies including IPX, GRX, Diameter/RADIUS, LTE/5G roaming, and interconnect/settlement processes.
Strong understanding of network security protocols, secure architecture principles,…