Inside Sales Specialist

Location: Bengaluru

Company Description  Madhu Infotech, founded in 1999 by experienced IT technocrats, is a trusted provider of computer services and hardware solutions. The company focuses on delivering prompt, knowledgeable, and cost-effective support to a diverse client base. With robust systems for call logging, call tracking, and inventory management, Madhu Infotech operates on processes that meet or exceed industry standards. The organization is driven by a commitment to quality, customer satisfaction, and the principle of “doing everything right the first time and every time.”

Its mission centers on helping customers serve their own clients more effectively through reliable, service-oriented partnerships.

We are seeking a proactive Procurement Executive to manage sourcing, vendor relationships, and purchase negotiations for IT hardware and peripherals. The role requires strong commercial acumen, hands-on experience with OEMs and distributors, and the ability to ensure timely, cost-effective procurement aligned with business needs and compliance standards.

Key Responsibilities:

Source IT hardware and peripherals (servers, storage, networking, desktops, laptops, monitors, printers, UPS, accessories, etc.) from OEMs, authorized distributors, and vendors.
Lead end-to-end procurement activities: requisition review, RFQ/RFP issuance, bid evaluation, PO creation, order follow-up, delivery tracking, and invoice reconciliation.
Negotiate pricing, volume discounts, credit terms, service contracts, warranty, and support SLAs with OEMs and vendors to secure best commercial terms.
Build and maintain relationships with OEM account managers, distributors, value-added resellers, and local vendors; act as primary point of contact for commercial and operational queries.
Maintain vendor performance scorecards (delivery timelines, quality, support responsiveness, invoice accuracy) and drive corrective actions where needed.
Manage vendor onboarding, due diligence, KYC, and maintain up-to-date vendor records and contracts in procurement systems.
Coordinate with internal teams (IT, Project Management, Finance, Logistics, Legal) to align procurement timelines, technical specifications, and budgets.
Ensure timely issuance and tracking of warranty, RMA, and AMC claims with OEMs and vendors.
Monitor market trends, new OEM product launches, and pricing movements; recommend alternative products or vendors to optimize cost and performance.
Maintain accurate procurement documentation, monthly spend reports, PO ageing reports, and inventory-related purchase forecasts.
Ensure procurement activities comply with company policies, procurement guidelines, and applicable regulations.

Qualifications and

Experience:

Bachelor’s degree in Business Administration, Commerce, Supply Chain, IT, or related discipline. Diploma/degree in Procurement/Materials Management is a plus.
2–6 years of procurement experience, preferably in IT hardware and peripherals or technology procurement.
Proven experience interacting with OEMs (e.g., Dell, HP, Lenovo,Acer, Cisco, HPE) and authorized distributors.
Strong negotiation skills and demonstrated ability to secure favorable commercial terms.
Familiarity with procurement software
Good understanding of hardware technical specifications, warranty and support models, and lifecycle management.
Strong communication, stakeholder management, and vendor relationship skills.
Analytical mindset with attention to detail, and ability to work under deadlines.

Key

Competencies:

Negotiation and commercial awareness
Vendor management and relationship building
Contract review and compliance orientation
Good interpersonal and cross-functional collaboration skills
Problem-solving and escalation management
Time management and ability to manage multiple procurements simultaneously

Send your CV to  /