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Job Description & How to Apply Below
Join Our Team as an IT Pre-Sales Engineer by Viva Connect
Location:
Mumbai, India
Type:
Full-Time
About Helo.ai
: by Viva Connect, we’re transforming how businesses communicate with their customers. From SMS, Whats App, RCS, Voice, to Contact Centre Solutions, we enable brands to build impactful connections. With 25+ years of industry expertise, handling 30+ billion engagements annually, and partnerships with Meta, Google, and leading telecom operators, we’re not just another company—we’re trailblazers in business communication. If you’re looking to kickstart your IT Pre-Sales journey with an organization that’s all about growth, innovation, and meaningful impact, your search ends here
!
About the Rol
e:
As an IT Pre-Sales Engineer, you’ll be the bridge between our innovative solutions and client needs. You’ll: ✨ Collaborate with the sales team to design tailored solutions ✨ Present these solutions clearly and impactfully ✨ Most importantly — you’ll be giving demos to clients , helping them experience the real value of our product
s.
Your Day-to-Day Responsibilit
ies Engage with clients to understand business challenges & require men
ts. Conduct engaging demos to showcase how our solutions solve client proble
ms. Partner with sales to design customized solutio
ns. Craft impactful presentations & proposa
ls. Support sales with technical insights, PoC coordination, and traini
ng. Respond to RFPs/RFIs with clarity and precisi
on. Gather client feedback and share it with the product te
am. Stay updated on industry trends & competito
rs. Assist clients during onboarding & integrati
on. Identify use cases to highlight solution benefi
ts.
Knowledge & Skill-set Requ
ired
Education:
B.E. in IT, Computer Engineering, or related fi
eld.
Experience:
5-6 years in IT Pre-Sales or similar client-facing ro
les.⚙️ Tech
Skills:
Strong understanding of IT products, CPaaS solutions, and integrati
ons. Presentation
Skills:
Great communicator with strong demo & PPT ski
lls. Problem-Solving:
Analytical thinker who can craft tailored soluti
ons.
Collaboration:
Team player with cross-functional working abilit
ies.
Why Hel
o.ai? Growth Playground:
Be part of India’s $2B CPaaS market and a booming global indu
stry. Big Impact:
Work with 250+ iconic brands like HDFC Bank, SBI, Bajaj Finance, Reliance & more. Award-Winning Legacy:
Recognized by CNBC, ACEF, Mobby’s, Red Herring,
IDMA. Supportive Culture:
Inclusive, collaborative, and people-first. Endless Learning:
Gain exposure to cutting-edge projects and world-class cli
ents.
Equal Opportunity Emp
loyer:, we celebrate diversity and are committed to building an inclusive and collaborative environment for all. ✨ If you’ve got the passion, we’ve got the platform to help you sh
ine! ✨
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