Senior Manager, Regional Payroll Lead (South Asia and CEMEA)

Location: Bengaluru

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Senior Manager, Regional Payroll Lead role oversees payroll operations across South Asia and Central Europe Middle East and Africa (CEMEA), focusing on strategic leadership by translating priorities into objectives and roadmaps, managing payroll delivery with compliance and efficiency, developing governance policies and handling audits, engaging stakeholders and vendors, supporting acquisitions and leading projects, and fostering talent development and a safe work environment.
The high level role requirements are listed below
- Payroll Operations oversight and execution
Lead team to deliver end to end payroll, ensure compliance, maintain GL, improve efficiency.
Partner with global organization and stakeholders to develop and execute policies, handle requests, ensure alignment.
Provide context to the team in order to enable them to understand and execute efficiently and effectively.
Challenge the status quo.
Handle internal and external Payroll audits.
Stakeholders engagement and management
Lead payroll projects or change requests to improve the current processes and communication.
Build relationships with internal and external stakeholders. Communicate with them in a way that the message is tailored to the audience.
Share and retrieve information of strategic value to all parties. Use this information to create an execution strategy.
Ability to explain why work matters, what is the long-term value it delivers, and how it aligns with organizational goals.
Lead reviews with third parties vendors, ensuring adherence to SLAs.
Work with third party vendors and internal partners to remedy SLAs and delivery issues.
Facilitate regular payroll vendor discussion on service level and expectations, keeping the vendors accountable for their service delivery.
Use information acquired from conversations with stakeholders to enable our team to do their work.
Empower upstream reporting line and stakeholders by communicating information and events timely and with context.
Set or reset expectations around solutions, speed of execution and deliverables.
Project management and transformation
Support acquisitions and lead projects.
Engage stakeholders early to avoid surprises.
Keep detailed records of roles and responsibilities, minutes of meetings and take initiative to drive accountability.
When projects involve change, develop concise summaries of outcomes and expectations, provide timelines and clarify what is required from each stakeholder group.
Engage timely and proactively to communicate any change to the parties involved and impacted by such changes.
Focus on delivering beyond the task ularly review progress and adjust plans to maintain strategic alignment.
Apply prioritization frameworks to focus on high-impact initiatives.
Support to build a roadmap that connects initiatives to strategic outcomes.
Validate assumptions through experiments and data.
People Leadership and Talent Development
Drive team performance, fostering accountability, and enabling long‑term career growth for each team member
Focus on measurable impact, not task-based metrics.
Empower team to take ownership of their work.
Support career growth and development planning with documentation, roadmaps and conversations.
Create and maintain inclusive, psychologically safe environment.
Create and share recognition and foster engagement as part of strategic leadership.
Coach team members on writing OKRs (Objectives and Key Results) that reflect organizational vision.
Use performance calibration conversations to set clear expectations and promote a growth mindset.
Ensuring every team member…