Senior Manager Quality Engineering

Location: Bengaluru

About Us:

Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs. Know our story:
Headquartered in Silicon Valley, Mobileum has global offices in Australia, Dubai, Germany, Greece, India, Portugal, Singapore and UK with global HC of over 1800+.

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Position:
Senior Manager – Quality Engineering

Position Summary:

We are seeking an experienced  Senior Manager – Quality Engineering  with deep expertise in  Telecom Protocols  to lead and drive quality assurance for our telecom and software solutions. The ideal candidate will have over 12 years of experience in  QA leadership, test strategy, and execution  with strong knowledge of telecom protocol testing, automation, and end-to-end system validation. This role requires managing teams, collaborating with cross-functional stakeholders, and ensuring high-quality product delivery.

Roles & Responsibility:
Lead and manage a team of quality engineers across multiple projects, providing technical direction, mentorship, and performance management.
Define and implement the overall test strategy, frameworks, and best practices for Telecom protocol validation and system testing.
Collaborate closely with product management, architecture, and development teams to align quality goals with business objectives.
Drive end-to-end validation of telecom protocols (e.g., 3G/4G/5G, IMS, SIP, Diameter, SS7, etc.) ensuring compliance with industry standards.
Oversee test planning, execution, automation coverage, and defect management.
Perform risk assessments, root cause analysis, and ensure corrective/preventive actions are in place.
Establish and monitor quality KPIs, metrics, and reporting to senior leadership.
Stay updated on emerging telecom technologies, protocols, and testing methodologies, and guide the adoption of modern tools and practices.
Partner with customer-facing teams to address escalations, resolve quality issues, and support customer acceptance testing.

Desired Profile:

- 12+ years of experience in Quality Engineering, Telecom Testing, and Test Management, with significant exposure to 4G/5G network architectures and telecom ecosystems.
Proven experience leading large-scale QA/QE teams, including managers, leads, and engineers across multiple projects and geographies.
Strong understanding of telecom protocols including Diameter, SIP, SS7, GTP, HTTP, and SMPP, with the ability to drive technical reviews and quality governance.
Security Testing & Compliance:
Familiarity with security testing practices and relevant compliance standards and industry guidelines such as ISO 27001, GDPR, and GSMA security specifications, including GSMA FS.11 (SS7), FS.19 (Diameter), and FS.20 (GTP), with an understanding of the associated fraud and attack scenarios such as location tracking, SMS/call interception, subscriber fraud, and DoS attacks.
Hands-on experience in attack simulation and protocol fuzzing, with the ability to simulate malicious telecom signaling scenarios such as spoofed SS7/SCCP and Diameter messages, GTP tunnel hijacking, and other signaling attacks, and evaluate firewall effectiveness through detection rates, false positives, and false negatives.
Firewall Functional Testing:
Hands-on experience in functional testing of firewall rule engines and security policies, including category-based blocking, whitelisting/blacklisting, block-versus-alert modes, rule configuration and tuning, and validation of rule effectiveness across different traffic and attack scenarios.
Performance & High Availability Testing:
Hands-on experience in performance and high-availability testing of real-time telecom signaling firewalls, including validation of high…