Senior Professional Project Management

Location: Bengaluru

Overview

About Business Unit:

At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through pioneering technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments.

By adopting the newest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of redefining our digital business and capturing new opportunities.

Job Summary

We are seeking a high-impact, visionary Senior Technical Project Manager to orchestrate and drive the strategic delivery of complex, enterprise-scale network and cloud infrastructure programs. In this senior role within our delivery team, you will transcend traditional task management to serve as a technical strategist and trusted advisor—one who deeply understands the  how  behind the  what,  effortlessly bridging the gap between elite engineering teams and executive business objectives.

The ideal candidate possesses an advanced technical acumen in systems, networking and cloud environments, enabling them to architect critical paths, anticipate and mitigate complex technical dependencies, and ensure global on-premises and cloud outputs perfectly align with overarching client requirements. You will play a defining role in engineering automated workflows, and instill a culture of proactive, data-driven risk management across a global, matrixed organization.

to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

Drive end-to-end governance and execution of high-visibility infrastructure programs, ensuring all outputs increase business value, hit rigorous Key Performance Indicator, and meet high technical execution standards.
Align and drive the organizational transition from legacy Waterfall models to modern Hybrid (Waterfall + Agile/Dev Ops) frameworks, ensuring network services are highly automated, elastic, and scalable.
Author, implement, and champion standardized, enterprise-wide PMO governance across technical Design Teams to guarantee uniform solutioning, world-class documentation, and seamless operational hand-offs.
Architect and embed modern PMO practices using advanced AI and automation tooling to streamline executive reporting, optimize project tracking, and reduce administrative overhead.
Act as the primary, high-bandwidth bridge between Solution Architects, Executive Technical Management, and Key Business Stakeholders. You must possess the technical depth to challenge assumptions, validate architecture, and ensure infrastructure outputs robustly meet functional requirements.
Map and manage complex enterprise project dependencies and critical paths, aggressively managing technical debt while ensuring large-scale infrastructure initiatives launch on schedule.
Design and scale sophisticated, automated dashboards that provide C-suite partners and multi-functional leadership with real-time, actionable visibility into achievements, resource capacity constraints, and delivery health.
Foster an organizational  no surprises  culture. Identify, mitigate, and blast through roadblocks early, bringing well-formulated, data-backed recommendations and strategic options to leadership when support is required.
Masterfully navigate and influence complex professional networks across a matrixed global organization, including driving accountability with strategic vendors and leading offshore engineering resources.
Act as a mentor and coach to mid-level and junior project managers, cultivating a high-performance culture within the PMO.

Qualifications
Experience & Background:

8+ years of dedicated IT project/program management experience, with a definitive track record of successfully spearheading massive enterprise infrastructure, cloud migration, or global technical delivery initiatives.
Technical Proficiency in Data Networking and modern Network…