Associate Enterprise Architect

Location: Bengaluru

About WSO2:
Founded in 2005, WSO2 is the largest independent software vendor providing open-source API management, integration, and identity and access management (IAM) to thousands of enterprises in over 90 countries. WSO2's products and platforms—including our next-gen internal developer platform, Choreo—empower organizations to leverage the full potential of artificial intelligence and APIs for securely delivering the next generation of AI-enabled digital services and applications.

Our open-source, AI-driven, API-first approach frees developers and architects from vendor lock-in and enables rapid digital product creation. Recognized as leaders by industry analysts, WSO2 has more than 800 employees worldwide with offices in Australia, Brazil, Germany, India, Sri Lanka, the UAE, the UK, and the US, with over USD
100M in annual recurring revenue. Visit  to learn more.

Job Summary:

Enterprise Architects are highly visible, enterprise-grade technical consultants who engage directly with WSO2 prospects and customers. This role is fundamental to establishing definitive thought leadership by providing high-level consultation and strategic guidance on addressing complex enterprise application challenges using the WSO2 platform.
As an Enterprise Architect, you will be responsible for translating ambitious business goals into technically precise, implementable solutions, directly supporting high-stakes sales and customer success initiatives.

Responsibilities and Duties:

Design custom demos and proof of concepts (POCs) that align with customer business needs. Evaluate RFP technical feasibility. Contribute to RFP responses by outlining technical and business capabilities.
Map potential technologies to customer business and integration requirements.
Clearly communicate technical and business benefits in presentations.
Create high-quality solution designs that meet customer expectations.
Develop subject matter expertise in WSO2 products, architecture, industry verticals, and competitive offerings. Apply this knowledge to enhance your personal brand, advise customers, and share expertise with the team.
Provide feedback to teams on customer feature usage and alignment with design, implementation, and integration. Share architect expectations based on industry standards and developer/Dev Ops best practices. Raise and follow up on critical product issues and features.
Maintain up-to-date knowledge of technology usage, including but not limited to WSO2 products, evolution, and future predictions within relevant domains and areas of specialization. Actively participate in discussions regarding technology, product features, direction, company vision, and process improvements.
Lead technical aspects of project deliveries, collaborating closely with the delivery manager/PM. Take technical ownership, manage expectations, and communicate effectively with customers, the product team, service delivery personnel, and the internal team.
Develop estimates and detailed schedules for complex projects, collaborating with product specialists.
Communicate schedules clearly to customers and stakeholders, addressing assumptions, dependencies, and responsibilities.
Conduct paid deployment reviews for customers, reviewing the solution and deployment architecture. Recommend best practices for using WSO2 products, aligning with customer requirements and use cases. Produce architectural review (AR) documents. Follow up on pending/future items with the customer and account manager (AM).
Conduct technical workshops for customers, partners, and public users. Design workshop content tailored to diverse audiences, including CXOs, architects, developers, and Dev Ops engineers. Align content (slides, demos) with customer business problems and use cases.
Assume primary or secondary technical ownership. Lead post-sales expansions, architectural reviews, and customer engagements. Participate in account planning with AMs. Conduct workshops, webinars, and customer events. Follow up on all post-sales activities. Build strong customer relationships and become a trusted advisor. Manage multiple accounts and prospects of varying size and complexity.
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