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Job Description & How to Apply Below
Role Overview :
We have an exciting opportunity for someone to join us as a Technical Analyst to work in a truly global environment, designing, developing, deploying and supporting technical solutions for Microsoft Dynamics 365 Finance & Operations across our global operations, reporting to the Project Delivery Manager. The role will work closely with the D365 implementation team to deliver customizations, extensions and integrations across Supply Chain Management and Finance modules, supporting both full-lifecycle implementations and post-implementation activities.
The role provides long-term development potential for someone eager to demonstrate their skills and experience in the fast-paced soft commodities environment.
Volcafe Ltd is one of the world’s leading international green coffee trading companies, operating in over 20 countries globally. Our expertise spans green coffee procurement and preparation, sustainability, blending, quality control, risk management and export as well as importing and distribution. We supply the world’s major coffee roasters and retail distributors with their green coffee requirements, with significant strategic growth ambitions for the future.
We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.
Volcafe works across the whole green coffee supply chain to make coffee business better, together with our partners and employees. We have built and operate sustainable coffee supply chains across all our origins, addressing key economic, social and environmental issues in coffee farming communities. Our Volcafe Way farmer support programme engages with thousands of coffee farmers and provides a holistic response to the challenges they face.
This role will be based in Volcafe office in Bangalore, India
Key Accountabilities:
▪ Design, develop, test and deploy customisations and extensions in D365 F&O using X++, strictly following Microsoft's extension model (Chain of Command, event handlers, extension classes)
▪ Translate Functional Design Documents into Technical Design Documents and estimate development effort
▪ Build and maintain integrations between D365 and third-party systems using data entities, OData, custom services, Azure Logic Apps / Functions / Service Bus and dual write to Dataverse
▪ Develop and maintain SSRS reports, Electronic Reporting (ER) configurations, and supporting data models for Power BI
▪ Build and validate data migration packages using the Data Management Framework, including templates, transformation logic and reconciliation
▪ Manage source control, branching and CI/CD build and release pipelines in Azure Dev Ops; package and deploy through LCS across environments
▪ Troubleshoot and resolve escalated technical issues raised through the ticketing system, performing root-cause analysis and delivering fixes within agreed SLA
▪ Investigate and remediate performance issues — SQL query tuning, index analysis, trace parser review and batch job optimisation
▪ Participate in code reviews, unit and regression testing (including RSAT), and maintain development standards across onshore and offshore teams
▪ Develop knowledge of Commodities Business Processes (especially Coffee)
▪ Document designs, code changes, resolutions and known issues, and share best practice with cross-functional team members
▪ Maintain current knowledge of relevant technologies as assigned
▪ Participate in special projects and system testing as required
▪ Perform other duties as assigned
Skills and Experience:
▪ 5+ years of Dynamics 365 / AX development experience, covering at least 2 full-lifecycle implementations plus post-implementation support
▪ Previous experience in a Software Support / Application…
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