Manager, IT​/Tech

Location: Bengaluru

As the Manager, Market & Competitive Intelligence (MI/CI), you will lead the strategy, transformation, and execution of global intelligence and insights capabilities that enable data-driven business decisions across commercial and therapeutic areas. This role will be responsible for driving the evolution of traditional MI/CI functions through the adoption of advanced analytics, AI, and Generative AI (GenAI) technologies, creating scalable intelligence solutions that accelerate insight generation and decision-making.
You will serve as a trusted strategic advisor to senior business leaders, leveraging market research, competitive intelligence, social listening, secondary and primary research, and AI-powered intelligence platforms to identify market opportunities, competitive threats, emerging trends, and strategic implications. The role will also oversee the modernization of MI/CI operating models, processes, and technology ecosystems to deliver faster, more actionable, and predictive insights.

Key Responsibilities
Strategic Leadership & Capability Transformation
Define and lead the vision, strategy, and roadmap for Market Intelligence and Competitive Intelligence capabilities across key therapeutic, commercial, and strategic business priorities.
Drive the modernization of MI/CI functions through the adoption of advanced analytics, automation, AI, and Generative AI technologies.
Establish scalable intelligence frameworks, operating models, and best practices that improve speed, consistency, and business impact of insight generation.
Build and execute a digital transformation roadmap for MI/CI, incorporating emerging technologies, external data assets, and knowledge management capabilities.
AI & GenAI Innovation
Lead the design and implementation of GenAI-powered MI/CI solutions including intelligence copilots, automated literature monitoring, competitive signal detection, insight generation, and executive briefing tools.
Leverage Large Language Models (LLMs), Retrieval Augmented Generation (RAG), AI Agents, and advanced search technologies to improve intelligence gathering and synthesis.
Identify opportunities to automate manual research processes and enhance analyst productivity through AI-enabled workflows.
Partner with Data Science, AI, Product, and Technology teams to develop next-generation intelligence solutions and drive enterprise adoption.
Stakeholder Engagement & Strategic Advisory
Act as a strategic thought partner to senior leadership, collaborating across Commercial, Marketing, Medical, Market Access, Business Development, and Strategy functions.
Deliver forward-looking market, competitor, and industry insights that influence key business decisions, product strategy, portfolio planning, and investment priorities.
Facilitate executive-level discussions by translating complex information into concise strategic recommendations.
Research & Intelligence Leadership
Oversee a portfolio of secondary research, primary research, competitive intelligence, social listening, market monitoring, and strategic intelligence programs.
Guide the development of competitive landscapes, market trend assessments, KOL insights, conference intelligence, pipeline tracking, and strategic scenario analysis.
Ensure methodological rigor, quality assurance, and alignment to business priorities across all intelligence initiatives.
Insight Generation & Storytelling
Synthesize diverse data sources, market signals, and competitive developments into clear, actionable insights and strategic implications.
Deliver high-impact executive presentations, dashboards, and intelligence products tailored for senior leadership and cross-functional stakeholders.
Drive adoption of advanced visualization, storytelling, and insight…