GLO Spares Supply Assurance Manager

Location: Bengaluru

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Job Family Definition:

Responsible for managing commodities/categories worldwide, including goods and services that support the company and its customers. Includes setting category strategies; supply base development to meet the company and customer requirements; and supplier contracting and negotiations; supplier qualification; and establishing quality processes / resolving quality issues. Emphasis is on strategy, supplier development, negotiations, business relationships, quality, cost, assurance of supply and predictability.

Develops the company procurement strategies, policies and tactics required to achieve objectives.

Primary objective is to reduce the cost of supply and meet demand requirements, business and quality specifications, and revenue goals. Adds value to the company through managing performance aspects of major contracts and subcontracts.

Global Operations  prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE's values – to partner, innovate and act – we are an organization that plan, source, and provide quality customer and partner experiences. Join us and redefine what's next for you.

Management Level Definition

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies.

Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

What You'll Do

Responsibilities:

Supply Assurance & Escalation Leadership
Manage complex, high-impact supply escalations requiring cross-functional coordination
Drive resolution of supply constraints across suppliers, GSS, and internal teams
Deliver improved supply outcomes aligned to customer requirements
Support complex case management and escalation governance
Supplier Management & Strategic Engagement
Manage supplier performance against KPIs and contractual expectations
Lead supplier engagement at senior levels
Drive supply base optimization and long-term supply management
Influence supplier behavior and alignment to forecast and demand signals
Support supplier development and strategic initiatives
KPI Ownership & Performance Management
Define and manage supply assurance scorecards and metrics
Monitor and improve key KPIs including:
Backorder performance
Lead time attainment
Turnaround time
Forecast accuracy
Pipeline risk
Consolidate performance reporting and generate executive summaries
Governance & Process Leadership
Design and implement Supply Assurance governance frameworks
Identify process gaps and drive root cause corrective actions (RCCA)
Lead cross-functional initiatives to improve performance and efficiency
Standardize processes and reporting across the organization
Data,…