Quality Assurance Manager

Location: Bengaluru

Key Role & Responsibility
Operational

· Implementation of QMS, including Standard Operating Procedures (SOPs) / Quality Improvement Plan (QIP) / Inspection and Test Plan (ITP) / Checklists / Work Instructions / Quality Assurance Plan (QAP) / Manuals at project sites.

· Ensure that the work is executed / delivered as per approved GFC Drawings / applicable Codes / Standards.

· Ensure implementation & maintenance of all QMS related documents / records.

· Assist in creating & updating QMS / Quality related documents.

· Review Shop Drawings / Method Statements / Reports and other relevant QMS / Quality documents submitted by Contractors / Subcontractors at site as per established protocol.

· Ensure inspection & testing of Materials and Workmanship as per approved standards.

· Raise and resolve Quality related issues. Follow up with Site Operations Team to close all the open NCRs / Observations.

· Ensure implementation of Quality Rating System at site.

· Regular Site Visits for inspection and assessment.

· Periodic visits to RMC Plants / Sources / Factories / Vendors Yards for assessment / approvals.

· Witness Trial Mix / other tests at Third Party Labs.

· Carry out Stage & Pre-handover Inspections of units to ensure high Quality workmanship.

· Snagging of finished units with high attention-to-detail to enable QA certification.

Quality related issues

· Conduct Project Quality Meetings with Operations Team / Contractor on a weekly / fortnightly / as required basis to discuss & resolve Quality concerns and suggest improvements

· Ensure Quality metrics is completed and sent to the QA Manager in a timely manner

· Ensure timely generation / completion / communication of Quality Metrics and Reports (Fortnightly Quality Reports (FQR), Material Test Reports, Equipment Calibration Reports etc.), including Observations / NCRs, as per established protocol.

· Ensuring effective co-ordination and maintain transparency on Quality related issues

Accountability

· Helping develop, improve, implement and monitor the Quality Management System (QMS).

· Work is carried out as per approved Method Statements / GFC Drawings / Codes / Standards / using approved / tested materials.

· Inspection and Testing of materials & workmanship is done as per approved ITP.

· Timely realization of all Quality deliverables and compliances, and closure of Quality issues.

· Ensuring highest level of Quality on site.

People

· Provide training to Site Operations / Contractors Teams to create awareness and ensure compliance, to highlight Quality risks and their mitigation, and to share Corrective & Preventive Actions (CAPA) for non-recurrence.
Coach subordinates to develop the team’s capabilities and build a strong succession pipeline for the role
Technical Knowledge

· Knowledge of relevant construction methodologies

· Ability to develop and maintain knowledge management systems and procedures

· Should have an exposure to ISO 9001, and preferably be an Internal Quality Auditor

· Should have an exposure in Inspection & Testing, and QMS implementation

· Should have clear / good communication, analytical and presentation skills

· Should be proficient in MS-Office

Behavioral Skills

· Quality Excellence

· Planning and Organizing skills

· Leadership skills

· Team Orientation

· Interpersonal Skills