Analyst, GSOC Investigations

Location: Bengaluru

Job Description

Who We Are:

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own.

By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail.

Saks Global Properties & Investments includes Saks Fifth Avenue and Neiman Marcus flagship properties and represents nearly 13 million square feet of prime U.S. real estate holdings and investments in luxury markets.

Job Summary

To examine and scrutinize corporate environment and business operations to determine whether employees, customers or other individuals are involved in any misconduct, fraudulent activity or retail theft. To ensure any unethical behavior or employee misconduct is identified and reported to stakeholders with high levels of detail.

Responsibilities

Following our business code and always acting with integrity and due diligence
Reduce payment fraud by flagging suspicious transactions and reporting suspicious employee behavior
Distinguish between high risk and legitimate transactions to minimize additional checks and workload
Spot employees involved in fraudulent transactions before it leads to high value retail loss
Ensure product integrity is followed throughout the transactions
Ability to multitask and communicate effectively within the team and to North American leadership or law enforcement
Derive patterns and assumptions, communicate recommendations and findings to senior leaders in weekly or biweekly meetings
Quick responder with immaculate email writing skills
Able to write complex investigation reports with clear findings addressed to leadership
Understand technical glitches of cameras and report to leaders
Work independently and as a team player on all aspects of the investigation while completing cases in a timely manner

Key People and teams I work within business

Store and Retail staff
North American Leadership (VP, Corporate Investigators)
Retail Security team and other business support teams
Internal support teams like IT, Helpdesk etc.
Law enforcement agencies & Emergency services (PD, Fire rescue)

Skills

Experience in forensic investigation, loss prevention, retail theft prevention or asset protection
Excellent written and verbal communication skills with good excel skills knowledge and advanced excel formulas
Diverse and ability to multitask in high paced process
Possess analytical skills and decision making skills to identify genuine cases
Understanding of retail operations and retail store business

Your Life And Career At Saks Global

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.