Training Manager - Retail

Location: Bengaluru

Hiring for Training Manager for Indian Retail & D2C company

CTC: 10

LPA - 15LP
A

Location:

Mumbai & Bangalor
eTravel :
Ye

s
Roles and Responsibilitie
s:

Develop and maintain a training schedu
le Identifying training needs & designing and implementing training programm
es Evaluating sales staff and identifying areas for improveme
nt Implementing the best practices across stores to uplift store experien
ce Developing a grading and testing structure to assess all store tea
ms Creating Training Manuals which are focused and clear on topics within the brand. These can include videos and presentatio
ns Deliver training sessions in person one on one, or in groups in store or online for outstation stor
es Assess business goals and develop training material that ali
gnWork closely with store teams to identify areas they need training in and develop material for it. Use the help of store KPI's to further analyse areas of improveme
nt Foster an exciting and inclusive training environme
nt Building and maintaining relations hi
ps Maintain training records and documentati
on Participate in cross-functional projects and initiative
s.Experience Required
:
Over 5 years of experience in retail traini
ng Strong understanding of retail operations and customer service principl
esGood communication and people skil
ls Proven ability to develop and deliver effective training progra
ms Strong organisational skills and multitaski

ng