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Job Description & How to Apply Below
Location: Bengaluru
Job Title:
Assistant Manager – Operations (Warehouse)
Role Overview :
We are looking for a highly driven Assistant Manager – Warehouse Operations to manage and streamline end-to-end warehouse and logistics operations for a fast-paced D2C/eCommerce business. The role involves overseeing inventory management, inbound and outbound operations, order fulfillment, team handling, and coordination with 3PL and transport partners to ensure seamless operational execution and customer satisfaction.
Key Responsibilities:
Manage end-to-end warehouse operations including inbound, outbound, GRN, inventory control, order processing, returns, and dispatch management
Ensure inventory accuracy through regular audits, cycle counts, reconciliation, and process adherence
Drive operational efficiency and ensure adherence to OTIF, TAT, SLA, and productivity targets
Coordinate with 3PL partners , transport vendors, and internal stakeholders for smooth warehouse and distribution operations
Monitor daily operational KPIs and prepare reports, dashboards, RCA, and CAPA for operational issues
Lead and manage warehouse teams to ensure productivity, process compliance, and discipline on the floor
Implement and improve SOPs, warehouse processes, and operational controls to enhance efficiency and reduce errors
Optimize warehouse space utilization, manpower planning, and workflow management
Ensure adherence to safety, quality, and compliance standards across warehouse operations
Collaborate with planning, customer support, finance, and business teams to ensure smooth order fulfillment and customer experience
Support continuous improvement initiatives for cost optimization and process enhancement
Requirements:
Bachelor’s degree in Supply Chain, Logistics, Operations, or related field
4–7 years of experience in warehouse operations, logistics, supply chain, or fulfillment operations
Prior experience in D2C, eCommerce, FMCG, Retail, or 3PL operations preferred
Strong understanding of warehouse operations, inventory management, and distribution processes
Experience in handling large warehouse teams and vendor management
Strong analytical, problem-solving, and stakeholder management skills
Good knowledge of warehouse metrics, reporting, and operational controls
Ability to work in a fast-paced and high-volume operational environment
Preferred
Skills:
Experience in warehouse setup and process implementation
Knowledge of WMS, ERP systems, and operational reporting tools
Strong leadership, people management, and communication skills
Experience in process improvement and operational excellence initiatives
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