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Escalation Support Engineer - Second Line
Job in
Bangor, Bangor (NI), County Down, Northern Ireland, UK
Listed on 2026-02-16
Listing for:
Amazon
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A global technology leader is seeking a Second Line Support Engineer to provide high-quality technical support. You will be responsible for diagnosing and resolving escalated support tickets while collaborating with the engineering team to ensure timely issue resolution. The ideal candidate has experience in technical support or software development, alongside exceptional problem-solving skills. Enjoy a welcoming workplace that prioritizes work-life balance and team cohesion, with opportunities to improve your technical expertise.
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