Tesco Colleague - Phone Shops - Springhill

Availability Window

• Sunday: 12:45 – 18:00
• Saturday: 10:00 – 19:00

Our Phone Shop colleague rate of pay starts from £13.70 an hour. Additional payments may also apply depending on location.

We offer a minimum of 16 guaranteed hours per week. If you’d like to work fewer hours (to a minimum of 12) we also have opportunities for this.

We will schedule your contracted hours within these availability windows. You’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.

• Help to serve shoppers better every day.
• Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Deliver a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, listening for and acting on customer feedback.
• Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
• Follow the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
• Protect the legal brand by delivering legal compliance, understanding all safe and legal routines and demonstrating due diligence in your department.
• Support your manager to control costs on your department and deliver budgets, support the department to maintain stock record accuracy and be prepared for stock control routines.
• Passion for delivering great service, greeting customers with a smile, and serving them with pride.
• Drive and motivation to work in a sales and service environment.
• Ability to adapt to working in a fast paced ever‑changing environment.
• Passion for the latest technology.
• Ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
• To be at work on time, well presented and ready to be a brand ambassador.

We look for individuals with a passion for customer service and a drive to build lasting relationships with customers and colleagues. A flexible mindset and a willingness to adapt to a fast paced environment are essential.

Diversity, equity and inclusion at Tesco means that we always want you to feel represented and that you can be yourself at work.

We are committed to providing a fully inclusive and accessible recruitment process. This role is open only to individuals who have passed the school leaver’s age. Applicants must be over 18 if the role requires working before 6:15 a.m. or after 9:45 p.m. or involves working in areas such as the warehouse, beer/wine & spirits, counters, bakery and driving roles.