Retail Security Officer

Pay rate: £14.51 per hour

Full time contracted (45 hours per week). Must be available to work late nights, early mornings, weekends, and bank holidays.

Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is required that you hold a current SIA licence or SIA certificates. A full 5‑year checkable employment/education history is necessary; failure to provide may result in offer withdrawal or employment termination.

• Deliver industry-leading customer service.
• Deterrence of violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to support the reduction of crime and stock loss.
• Liaise with store management teams.
• Liaise with the Police and crime partnerships to foster a strong working relationship and support crime reduction.
• Wear Body‑Worn CCTV to increase safety for customers and colleagues.

• Contracted hours.
• Annual leave entitlement.
• Pension and life insurance schemes.
• Free uniform supplied.
• SIA re‑licencing programme.
• Comprehensive induction and training programme.
• Access to Mitie's employee benefits, including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes.
• Progression and development opportunities.
• All breaks are paid.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes, or do anything differently during the recruitment process, please let us know by emailing at .