Customer Team Member

Customer Team Member

Location:

82 - 84 Groomsport Road, Bangor, BT20 5NF

Pay: £13.04 per hour

Contract:

12 hours per week + regular overtime, permanent contract, part time

Working pattern:
Closing shifts from mid‑afternoon through to late evening and close, with flexible availability across the week to include at least 1 weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. We’re happy to discuss your availability further e will include working in our in‑store bakery.

Full, paid training provided.

You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or other business‑related needs.

We’re looking for Customer Team Members to join our team at Co‑op, and play a key role in delivering friendly, helpful service in your local Co‑op store.

• Support the day‑to‑day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands‑on on the shop floor and tills, in our in‑store bakery, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co‑op Membership and support your local community

• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

At Co‑op, we're owned by our members. Our purpose‑driven culture means we put people and communities first. As part of our team you’ll receive:

• Full training and career development resources
• 30% discount on all Co‑op products in‑store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro‑rata for part‑time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Cycle‑to‑work scheme
• Market‑leading policies to help you through life's big moments

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues feel like they belong, supported by our inclusive policies.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need adjustments during the recruitment process, we’ll support you.