Student Administration Assistant

Bangor University Student & Academic Services:
Student Administration Student Administration Assistant

: BU03715

Grade 4: £24,334 - £26,338

We are seeking a proactive and organised Student Administration Assistant to join Bangor University’s Student & Academic Services Directorate, providing high‑quality administrative and frontline support to students throughout their academic journey. In this varied role, you’ll maintain accurate records, respond to enquiries in person, by phone, and online, assist with exams and awards processes, and help deliver key events such as open days and graduation.

You’ll work collaboratively across the University to ensure smooth service delivery, always maintaining a professional, student‑centred approach. Proficiency in Microsoft Office, strong communication skills, and the ability to speak Welsh confidently are essential. This is an excellent opportunity to contribute to a supportive, bilingual community where your work directly enhances the student experience.

• Maintain accurate records
• Respond to enquiries in person, by phone, and online
• Assist with exams and awards processes
• Help deliver key events such as open days and graduation

Candidates should be educated to GCSE level or NVQ level II in an appropriate subject (e.g. Customer Service or Business Administration) or possess equivalent experience.

This role will be located on campus ough our Dynamic Working framework, there will also be the option to spend some time working remotely (although remaining in the UK) to support work‑life balance, which will be discussed further with candidates lications will also be considered to carry out this role on a part‑time or job share basis.

Applications will only be accepted via our on‑line recruitment website, . However, in cases of access issues due to disability, paper application forms are available by telephoning

Informal enquiries can be made by contacting:
Gillian Griffith, Student Administration Manager; e‑mail

Committed to Equal Opportunities.