Student Experience Co-ordinator; Maternity Cover

Job Number: BU03957

School/Department:
Student Support and Well-being

Grade: 5

Salary Information:
Grade 5: £26,942-£29,959 p.a. pro rata

Contract Duration: 9 months (01/12/2026)

Responsible to:
Student Experience Senior Officer

Closing Date: 24-02-2026

Bangor University’s Student Experience Department is seeking a suitably qualified and highly motivated individual to support the delivery of a high-quality student experience across the University.

This is a full-time (36.25 hours per week), fixed term position for 9 months to cover maternity leave. Hours will be primarily 9:00am–5:00pm, with occasional evening and weekend work as required.

Duties will include supporting the scheduling and distribution of student communications, by preparing draft content and collating information from colleagues, and assisting in maintaining student-facing webpages, ensuring updates are requested and published promptly.

Candidates should be educated to 2 AS Levels or 1 A Level or NVQ level 3 in a relevant subject area.

The successful candidate will be expected to commence from 01/03/2026.

The ability to communicate in Welsh essential in this post.

This role will be located on campus ough our Dynamic Working framework, there will also be the option to spend some time working remotely (although remaining in the UK) to support work life balance, which will be discussed further with candidates at interview.

Applications will also be considered to carry out this role on a part-time or job share basis.

Applications will only be accepted via our on-line recruitment website,  However, in cases of access issues due to disability, paper application forms are available by telephoning

For informal enquiries, please contact:
Ash James, Student Experience Manager

Committed To Equal Opportunities.

Become part of Bangor University’s Student Experience Team and play a key role in supporting, maintaining, and enhancing the student journey. This role offers the opportunity to contribute directly to creating a welcoming, inclusive, and engaging environment where every student can thrive.

The Student Experience Coordinator will provide administrative and operational support to the Student Experience team, ensuring efficient service delivery and high-quality engagement with students, staff, and external stakeholders. The role holder will support day-to-day administration, assist with student communications, maintain accurate records, and contribute to the smooth delivery of events, surveys, and engagement initiatives.

• Support the scheduling and distribution of student communications (e.g., bulletins, intranet updates, digital signage) by preparing draft content and collating information from colleagues.
• Assist in maintaining student-facing webpages, ensuring updates are requested and published promptly.
• Provide administrative and logistical support for student-facing events, including preparing materials, processing registrations, arranging equipment/room bookings, and supporting delivery on the day.
• Support the administration of student internships by advertising opportunities, recording applications, and assisting with induction processes.
• Contribute to the promotion and coordination of institutional student surveys (e.g., NSS, PTES), including preparing campaign materials and monitoring response data as directed.
• Compile simple reports or summaries (e.g., communications engagement statistics, survey response figures) to inform the work of the Student Experience Officers.
• Provide operational support for University-wide student experience initiatives, contributing to effective delivery across departments.
• Any other duties appropriate to the grade, as required by line management.

• Provide high-quality administrative support for the management of the day-to-day administrative tasks relevant to the role.
• Coordinate and manage arrangements for meetings, events, and schedules to support team objectives and student needs.
• Provide front-line support to students, staff, and external stakeholders handling inquiries and directing them to the appropriate services where necessary, ensuring a high standard of customer service.
• Assist in producing clear, accessible written communication materials, including emails, and staff or student resources.

• Collect, input and maintain accurate records on student information systems, ensuring data integrity and compliance with university policies and procedures.
• Compile, monitor, and report on data as directed, to support evidence-based decision-making and compliance requirements.
• Assist in monitoring data accuracy and resolving inconsistencies or errors.
• Ensure personal accountability in the management and safeguarding of student information and other confidential materials.

• Address routine problems or issues promptly, ensuring a…