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Ward Clerk - Mental Health - Hergest

Job in Bangor, Bangor (Wales), Gwynedd, Wales, UK
Listing for: Betsi Cadwaladr University Health Board
Full Time position
Listed on 2026-10-01
Job specializations:
  • Administrative/Clerical
    Clerical, Office Administrator/ Coordinator, Medical Receptionist, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 18000 - 23000 GBP Yearly GBP 18000.00 23000.00 YEAR
Job Description & How to Apply Below
Job Overview

An exciting opportunity has arisen for a Ward Clerk to join the Team at the Hergest Unit. The job of the Ward Clerk is to support with the administrative duties within our inpatient wards and is an integral part of the Nursing and Medical team in supporting high-quality patient care. This is a great opportunity to work in and part of the NHS and support your communities with their Health Care.

Main

duties of the job

The successful candidate will be the first point of contact for patients, relatives and visitors to the Ward and must demonstrate a professional and sensitive manner and maintain confidentiality at all times. Working as part of the Ward Team the post holder will be required to give efficient clerical support to the nursing staff on the Ward. Applicants must also have a good standard of education, be adaptable and have good organisational skills.

A professional telephone manner is essential to receive and respond courteously to all telephone enquiries regarding patient care. Previous Ward Clerk experience and knowledge of the Patient Administration System (WPAS) is desirable but not essential as full training will be provided.

Please note:

This vacancy may close early if a high volume of applications is received. We recommend submitting your application as early as possible.

The ability to speak Welsh is essential for this post - minimum level 3

Please note:

This vacancy may close early if a high volume of applications is received. We recommend submitting your application as early as possible.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed

Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or

Person specification Qualifications Essential criteria
  • Meets all essential criteria
Desirable criteria
  • Meets all desirable criteria
Experience Essential criteria
  • General secretarial / office experience
Desirable criteria
  • Previous experience in a hospital environment / dealing with people
Skills Essential criteria
  • Good communication skills
  • IT Skills
  • Welsh speaking - minimum level 3 required
Knowledge

Essential Criteria
  • Typing / word processing
Desirable criteria
  • Knowledge of hospital programmes
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