CAMHS Team Secretary

This secretarial post supports the Child and Adolescent Mental Health Service team at Talarfon, part of Betsi Cadwaladr University Health Board. The work centres on typing, diary and appointment management for the multidisciplinary team, plus reception duties. Patients, carers and visitors are dealt with in person and in writing, so discretion and confidentiality are central. Welsh is essential for this post.

• Provide secretarial support to the CAMHS multidisciplinary team
• Typing
• Manage electronic and paper diaries
• Arrange appointments and training
• Carry out reception duties
• Deal with patients, carers, relatives, medical staff and visitors in person and in writing, with courtesy and discretion
• Maintain strict confidentiality at all times
• Undertake a variety of other duties within the role

• Good general education
• Typing RSA Stage II or equivalent qualification or experience

• Significant secretarial experience

• Ability to prioritise, work under pressure and organise own workload
• Excellent communication skills
• Ability to work on own initiative
• Excellent keyboard skills
• Experience of Microsoft Office
• Good knowledge of IT and Windows

• Welsh speaker
• Friendly and efficient telephone manner
• Approachable, team player with a flexible approach to work
• Professional and sensitive manner

• ECDL, AMSPAR or audio typing qualification
• Audio typing experience
• Knowledge of PIMS and medical terminology