Mental Health Advisor

Job Number

BU03959

Student Support and Well-being

7

Permanent

Head of Wellbeing and Inclusivity

The Directorate of Student and Academic Services bring together key professional services that support the student journey and enhance the academic experience at Bangor University. The Directorate comprises three main areas:

• Registry, which oversees student administration and business support, and leads on quality assurance, academic enhancement, and curriculum management.
• Student Life, which encompasses a wide range of student-facing services including Wellbeing and Inclusivity, Library Collections, Residential Life, Student Success (covering Teaching, Learning and Language Support, Careers, and Student Advice), and the Student Experience team.
• Campus Services, responsible for the University’s day-to-day operational environment, including Facilities, Catering, Sport, the Nursery, and the Security and Response Team. From August 2025, it will also include the Management and Development Centre.

Together, these services work in close partnership with academic colleagues and other professional service directorates to provide a supportive, inclusive and high-quality environment in which students can thrive.

The role holder will form part of a team of Wellbeing & Inclusivity Advisors who contribute to the provision of a professional advisory service for staff and students, internal or external referral delivery and development of a range of services including individual and group work, and curation of psycho-educational or self-help resources. The role holder will assist and support the Head of Service in promoting, developing and maintaining a safe and ethical Wellbeing & Inclusivity Service within the University.

The role holder will contribute to the development and maintenance of a supportive and coherent approach to the work of the team and will be responsible for mental health matters with due regard to professional codes of practice, mental health legislation and equal opportunity legislation.

• Work in line with a model of support that promotes the independence and resilience of our students to best prepare students for future study or their career goals.
• Provide high level advisory/case support to students presenting with mental health difficulties, using specialist professional expertise and experience to formulate, and implement strategies, according to a range of psychological theories and models. This will entail:
  Assessment for the suitability of appropriate psychological interventions and therapy Provide advice on the management of the identified risks and their impact according to the assessment result Provision of structured short term psychological interventions according to student need and mental health assessment outcomes
• Liaise with internal and external services to ensure any identified risks are managed, and to ensure that students receive appropriate care and support to enable them to continue successfully with their studies, where appropriate and safe for them to do so.
• Assist applicants and advice current students on sources of support and reasonable adjustments
• Engage with supervision as per Professional Codes of Practice.
• Any other duties appropriate to the grade, as required by line management.

• Provide high-quality, student-centred support tailored to specific areas of work, maintaining a positive image of the institution when dealing with internal or external stakeholders.
• Ensure effective and efficient service delivery by managing day-to-day operations, processes, and workflows' e.g. working alongside other advisers within the service in line with disability related legislation, creation of PLSP (personal support and learning plans)
• Act as a point of contact for complex queries, including those that have been escalated by colleagues, offering specialist advice and guidance to students and staff.
• Manage and assess individual student cases, taking a…