Chief Digital and Information Officer - Driver and Vehicle Standards Agency - SCS

Chief Digital and Information Officer - Driver and Vehicle Standards Agency - SCS1

The role can be based in Bristol, Nottingham, Swansea, Leeds, Birmingham (Garrett’s Green), Newcastle, Oldham (Chadderton) and Yeading. We offer a hybrid working model that allows you to work between home and office locations, giving you greater flexibility about where and when you work. The Civil Service expectation of 60% attendance in the workplace is applied by DVSA. Occasional travel to other sites will be required.

The Chief Digital & Information Officer is an Executive Board Director with collective responsibility for developing and delivering the agency’s strategic objectives. They provide leadership of the DVSA Digital, Data and Technology community for core customer-facing and internal services, including 3 services in the government’s top 75 digital services.

The role oversees the development and continuous improvement of the enterprise architecture, technology infrastructure, systems and applications, digital delivery, security and the data and information management strategy for core customer-facing and internal services. In collaboration with the Executive team, the key focus is to ensure that there is the right level of digital, data and technological expertise and resource to enable timely delivery of the agreed priorities for DVSA’s services.

As well as being responsible for working with DfT and GDS in planning for and implementing any additional services required of DVSA and the postholder also represents DVSA in cross-government networks and fora.

DVSA’s digital, data and security functions are fundamental to every service DVSA delivers. Our systems are accessed by millions of GB citizens and businesses every year to book, pay for and learn more about, our services. The team also provide operational and specialist systems for internal users. The directorate is also establishing an enterprise architecture practice, building domain capability and growing capacity to design solutions towards a goal architecture to ensure that change becomes easier, quicker and cheaper, reducing the total cost of ownership to successfully deliver the DVSA’s strategic and efficiency plans.

The role holder is accountable for ensuring the ongoing support, business continuity, development and maintenance of information management and security, data, and IT service disaster recovery services.

Key Responsibilities

Executive Committee Member

• Support the Chief Executive in their role as Accounting Officer, ensuring that the Agency is led and managed effectively and efficiently, deputising for the Chief Executive where required. Champion decisions made by the Executive Committee and Directing Board and role model the Agency’s values and cultural aspirations.
• Contribute to the development of DVSA’s vision and strategic plans.
• Development and implementation of major organisational change initiatives through a service-led approach.
• Directors are also expected to sponsor several strategic projects
• Lead a broad range of digital, data, architecture and technology teams with a strategic mindset and vision to develop and run DVSA digital services, which are agile and secure by design, compliant with GDS service standards and continuously improved in response to user feedback. The post holder will be a primary link between DVSA and the DfT D&D group.
• Working with senior teams across the agency to develop and deliver the directorate's annual plan and enable the delivery of the plans of other Directors. Provide leadership to the Directorate's teams and champion a culture of continuous improvement and performance management, making appropriate use of the services and standards provided by GDS and the cross-government Digital and Data profession to support this.
• Manage both internal resources and third-party suppliers to implement significant business and cultural changes across the agency, as informed by the agreed service priorities. Ensure the development, operation and improvement of digital by default services is successful and secure. Find innovative ways to drive the shift to insourced teams and manage attraction…