Quality Systems Manager

The purpose of this role is to own the site FSMS: supplier assurance, HACCP/TACCP leadership, PRP validation, hygiene audit programmes, COP implementation, and internal audit closure ensuring robust compliance to BRCGS and retailer standards.

• Supplier approval management:
  Risk assessment, onboarding, ongoing compliance and performance.
• Customer COP implementation:
  Translate COP changes into SOPs, training, effectiveness checks; embed into factory practice. Ongoing GAP analysis.
• CCP & PRP audits:
  Design, conduct, and close out CCP/PRP audits with effective CAPA.
• HACCP & TACCP lead:
  Maintain plans, verification, and periodic review; lead site food defence.
• Independent hygiene audits & CIC:
  Drive improvements for manual clean processes; validate hygiene methods.
• Internal audit programme:
  Own scheduling and execution; ensure robust close-out of NCs and recurrence prevention.
• Customer audit support:
  Prepare, represent the site, and manage close-out.
• Non-conformance process oversight:
  Root cause quality (5-Whys/Ishikawa) and effectiveness checks.
• Site activity risk assessments:
  Maintain and review task/process risk assessments.
• On-call duty:
  One weekend in three.
• 23 days holiday + bank holidays
• Remote admin days where feasible

• 5+ years QA/Technical; strong audit leadership; retailer codes.
• HACCP Level 4; TACCP/VACCP training;
  Food Safety Level 4;
  Lead Auditor preferred.

At Trewithen Dairy, we’re proud of our county, our past and the generations who brought us here, but the future is our inspiration. We transform 150 million litres of the highest quality milk into the most delicious dairy products using natural ingredients. “Delicious Dairy. Done Right.”

Our commitment to excellence and sustainability fuels our ambition to not just lead but transform the dairy industry. Supported by 250 passionate staff and 35 local family farms, we champion a thriving, forward-looking workplace that fosters growth, innovation, and celebrates our award-winning products.

• A creative and collaborative work environment where your ideas are valued, and your contributions are recognised.
• Opportunities for professional development and growth within the company.
• Competitive salary and benefits package.
• A supportive team that is committed to achieving excellence and delivering outstanding results.
• Free award-winning products, you’ll never run out of milk and clotted cream again.
• Company events, including a company BBQ cooked by the senior team, throughout spring and summer.
• Local discounted gym membership at Snap Fitness.

Don’t have everything mentioned on the job spec? Don’t worry we understand it’s difficult to tick all the boxes. We are keen to hear your experiences and how we could work together. Attitude and willingness to learn are the most important!