Sales Administrator

The Sales Administrator will support the revenue team by ensuring sales processes run smoothly, accurately, and  will play a key role in coordinating quotes, CRM data, and new customer sales pipelines across Zendlabs and Zendbox, helping the sales team focus on growth while ensuring information flows efficiently between sales, operations, and finance.

This role offers clear development opportunities into sales, account management, or commercial operations.

Key Responsibilities:

• Support the revenue team with day-to-day administration and coordination
• Create and format quotes, proposals, and customer documents
• Maintain and update CRM records to ensure accurate pipeline data
• Assist with quotations and tender documents for new and existing customers, including data capture
• Issue compliance and legal documentation, including NDAs, formulation documents, and supporting customer paperwork
• Respond to customer enquiries and direct them to the appropriate team
• Help schedule meetings, follow-ups, and sales activity
• Support reporting on sales performance and opportunities
• Work closely with the revenue team, operations, manufacturing, and supply chain to ensure quotations and jobs are processed correctly

What We’ll Teach You

• Professional use of CRM and sales tools
• Understanding of fulfilment, logistics, and Manufacturing processes
• Commercial awareness and sales fundamentals
• Customer communication and relationship management
• How quotes, pricing, and contracts work in a B2B environment

Requirements

• Strong attention to detail and organisational skills
• Confident communicator, written and verbal
• Good IT skills (Microsoft Office / email)
• Ability to manage multiple tasks and prioritise
• Positive, proactive, team-focused mindset

Progression

This role is designed to grow with you. Typical progression routes include:

• Sales Coordinator → Sales Executive
• Customer Success / Account Executive
• Commercial Operations or Onboarding Specialist
• Account Manager

Training, mentoring, and exposure to live customer projects will support your development at every stage.

Benefits

• Salary £27,000 to £30,000 DOE
• Free onsite parking
• Collaborative environment
• Hybrid position minimum 4 days on site