Sales Coordinator

Overview

Sales Coordinator required for a reputable Engineering & Manufacturing company, employing over 500 staff across the world. This long-established organisation supplies a variety of industries with complex flow control products, including Valves, Pumps and Actuators.

This organisation recently decided to make significant investment (worth circa £1.8m) into their Leeds site, which will include a full overhaul of the workspace and facilities. Due to continued demand for their versatile product range, this organisation is recruiting for several positions including a Sales Coordinator.

This opportunity is based in LEEDS, meaning the successful Sales Coordinator will be easily able to commute from surrounding areas including Bradford, Huddersfield, Wakefield, Dewsbury and Bingley.

• Handle sales administration, including processing orders, tracking, returns and maintaining accurate customer records.
• Act as a key liaison between the company and external customers, ensuring excellent communication and timely responses.
• Coordinate and track customer orders from receipt through to delivery, ensuring all stages progress on schedule.
• Monitor order status proactively and resolve any delays or issues by collaborating with sales colleagues.
• Provide high‑quality customer aftercare, including follow-up communication, handling post-sale queries, and ensuring customer satisfaction.

• Previous experience using CRM and MRP/ERP systems to manage customer data, orders, and production workflows.
• Strong verbal and written communication skills, with the ability to communicate clearly and professionally with customers and internal teams.
• Proven self‑starter with strong initiative, able to take ownership of tasks and work proactively with minimal supervision.
• Background in the engineering or manufacturing industry, with an understanding of technical products.
• A positive, solution‑focused attitude with the ability to remain calm and professional under pressure.
• Strong organisational skills and attention to detail, ensuring accuracy in order processing and customer communication.

• £30,000 - £35,000
• 30 Days annual leave
• 37 hours per week (Flexible working Monday-Friday)
• 8% Combined pension (3% employer/ 5% employee)

To apply for the Sales Coordinator position, please click "Apply Now" and attach an updated copy of your CV. Alternatively, please contact Natalie Cooper at E3 Recruitment for more information.