Office Associate II

Opening Date:
October 16, 2026 Closing Date:
October 29, 2026

Job Class Code: 6542 Grade: 13 (Admin Svcs) Salary: $18.53 - $26.68 per hour
* * This is inclusive of a 2.50% recruitment and retention stipend

Position Number:

Location:

We have a vacancy in our Bangor office. Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

• You will be responsible for providing administrative support to the Bangor district office.
• You will be responsible for answering phones and directing callers to the appropriate resource during the business hours of 8:00 a.m. to 5:00 p.m., filing and archiving records, preparing documentation, and supporting management, among other general administrative support tasks.
• Work with other Office Associate II staff to ensure that responsibilities are covered during staff leave.
• Apply an explanation and interpretation of applicable rules, regulations, policies, procedures, codes, and/or documentation requirements to routine, individual cases.
• Develop standard work procedures within established guidelines.
• Create and use varied correspondence formats and compose standard business correspondence.
• Create basic graphics/illustration/publication work to produce informational materials including maps, charts and graphs involving drafting, formatting, illustrating, lettering and manipulating text and graphics in electronic and written form.
• Develop and use computerized formats and/or graphics for forms, pamphlets, graphs, charts, tables and/or maps.
• Examine documents/information, determine facts, detect errors and irregularities and take action as authorized.
• Perform routine, occasional secretarial duties such as complete work schedules, arrange appointments, arrange travel/lodging, order supplies and review documents to respond to requests.
• Coordinate and present workshops, training and orientation sessions.

To qualify for this position, you must have training, education, or experience in office and administrative support work that demonstrates
1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and
2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well‑being of children and families through community networks, local resources, and life-long family connections throughout Maine.

For additional information about this position please contact Sharon Picard, Office Associate II Supervisor ard

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48…