Ward Clerk

We offer specialized professional levels of care and support for residents, including Short-Stay Rehabilitation, Skilled Nursing Care and Long Term Care services that are delivered by an experienced, thoughtful and professional staff who follow evidenced based clinical best practices designed to promote health and safety and whose commitment to deliver the highest level of care never wavers. Under the ownership of First Atlantic Healthcare, Stillwater Health Care follows in First Atlantic's long standing reputation for excellence in Long Term Care.

Learn more about Stillwater Health Care:

Stillwater Health Care is seeking a full-time Ward Clerk to work Monday through Friday, from 7:30a-4pm. The ward clerk will be working directly with the public as they will oversee the daily operations of the front desk. The ward clerk will also have a hand in scheduling appointments for our residents, making referrals, overseeing the van schedule, answer the phones, work with the provider and nursing staff, as well as be a welcoming presence for our visitors, families and guest that come through the building.

Are you organized, communicative, and ready to provide vital administrative and medical records support to our nursing team and residents? The primary purpose of our
Ward Clerk position is to assist the Nursing Department in day-to-day administrative functions in accordance with current federal, state, and local standards, guidelines, and regulations governing medical records, ensuring they are maintained in an informative and complete manner. We want to support your work and life balance, so we have flexible shifts available—and would love to speak with you about what interests you!

As our Ward Clerk
, you serve as a key communication and organization hub for the nursing unit. You will interact with administrators, the Director of Nursing, staff, physicians, residents, families, and community members. Your day involves managing phone calls, maintaining current directory listings, entering resident demographics into ECS, processing medical records upon discharge or request, ensuring orders are signed and filed timely, and assisting with admissions and supply orders.

• Administrative & Communication Support: Answering telephones, paging calls, delivering messages, and maintaining a current listing of physician, emergency, and business phone numbers.

• Medical Records Management: Disassembling charts upon resident discharge to prepare closed records, completing medical records requests according to policy, entering demographics into ECS, utilizing Health Info Net  as needed, and ensuring all orders are signed, dated, and filed into resident charts within 5 days.

• Admission & Discharge Assistance: Assisting with the admission and discharge of residents as necessary, and providing transportation for residents to scheduled appointments as appropriate.

• Supply &
  
  Collaboration:
  
  Assisting with placing supply orders as assigned, promoting positive relationships with peers and residents, and working collaboratively across all departments.

• Flexible Shifts & Balance: Designed to support your work and life balance—we would love to speak with you about what interests you!

• Education Support & Growth: Tuition reimbursement to support your ongoing professional development.

• Comprehensive Benefits: Full-time employees have access to full medical, dental, vision, and disability insurance.

• Employer-Paid Protection: Employer-paid life insurance.

• Financial Security & Savings: 401(k) retirement savings program with employer contributions, and flexible spending accounts (including medical and dependent care).

• Paid Time Off: Paid Time Off (PTO) available to all employees.

• Education: High school diploma required; a medical terminology course is preferred.

• Physical Demands: Continual walking, lifting, bending, pulling, stretching, and pushing, with occasional sitting.

• Screening & Contingencies: All job offers are contingent upon receiving excellent references and passing the Maine State Background Check. Please note that the State of Maine requires the COVID-19 vaccination.