Senior Associate, Commercial Workout Officer

Country:
United States of America

It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

We are seeking a highly experienced Commercial Real Estate Loan Workout professional to manage and resolve a portfolio of distressed loans secured primarily by rent-regulated multifamily properties in New York City. This is a senior, highly visible role designed for someone who has deep expertise navigating complex CRE restructurings, NYC rent regulation dynamics, and judicial foreclosure processes. The ideal candidate has successfully worked through multifamily workout scenarios in the NYC market and understands the legal, financial, and regulatory nuances unique to this asset class.

If you thrive navigating large portfolios, can negotiate sophisticated restructurings, and understand how to maximize recovery in regulated multifamily environments, this role is for you.

• Manage a portfolio of distressed commercial real estate loans, monitoring collateral performance, borrower financial condition, guarantor support, and covenant compliance.
• Evaluate property operations, rent rolls, financial statements, market conditions, and capital needs to identify risks and opportunities.
• Develop and execute loan resolution strategies, including modifications, restructurings, forbearances, and other workout solutions.
• Perform underwriting, financial modeling, collateral valuation, and risk analysis to support credit recommendations and recovery strategies.
• Prepare credit memoranda, action plans, and presentations for management and credit committee approval.
• Review, interpret, and negotiate commercial loan documentation, including loan agreements, mortgages, guarantees, intercreditor agreements, and workout-related documentation.
• Partner with internal and external legal counsel to ensure documentation accuracy and compliance with applicable policies and regulations.
• Identify legal, structural, and collateral-related issues that may impact loan recovery or enforce ability.
• Lead or support negotiations with borrowers, sponsors, investors, legal representatives, and other stakeholders to achieve effective workout outcomes.
• Oversee judicial foreclosure proceedings and coordinate with legal counsel throughout the process.
• Manage REO assets following foreclosure, including stabilization efforts, valuation analysis, asset management, and disposition activities.
• Maintain effective communication with borrowers, internal management and partners throughout the workout lifecycle.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree:
  Finance, Real Estate, Accounting, or a related field
  - Required.
• Master’s Degree:
  Finance, Real Estate, Accounting, or a related field
  - Preferred.

• 9+ years of experience in commercial real estate workouts, including special servicing / special assets, or credit risk management within a regulated financial institution.
• Experience in commercial real estate lending, credit…