Patient Access Representative; Financial Counselor

Position: Patient Access Representative (Financial Counselor)
** Requisition number:
** 2392487

** Job category:
** Healthcare Delivery, Patient Services

** Opportunities at Northern Light Health** , in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities.

If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind:  
** Caring. Connecting. Growing together. *
* The  
** Financial Counselor (Patient Access** ) primary function is to ensure a constant and reliable cash flow, maximize revenue collections, minimize accounts receivable losses (bad debt) and promote excellent public relations. The Financial Counselor is responsible to ensure all accounts passing through the unit are screened for linkage opportunities and appropriate actions are completed.

This position is full-time, Monday - Friday. Employees are required to work between the hours of 7:30 AM - 4:00 PM EST including the flexibility to work occasional overtime and weekends based on business need.

We offer 1-3 months OR longer of paid onsite training. The hours of training will be 7:30 AM - 4:00 PM EST from Monday - Friday. Training will be conducted onsite at 489 State Street in Bangor, ME.

You'll enjoy the flexibility to telecommute
* from anywhere within the U.S. as you take on some tough challenges.

*
* Primary Responsibilities:

*
* + Screens appropriate patients for possible healthcare coverage or financial assistance opportunities to determine eligibility, coverage levels, and billing requirements

+ Counsels' patients as to financial responsibility while assessing suitability for inhouse programs of Free Care, Discounted Care and Payment Plans. Ensure all accounts are screened for linkage opportunities and appropriate actions are completed

+ Performs a daily check of all qualifying patients and assesses/offers financial assistance

+ Functions as the liaison with various departments for determining financial options and financial counseling for scheduled procedures and price-shopping

+ Records and prepares statistics for outreach of financial assistance programs offered

+ Maximize revenue collections

+ Minimizes accounts receivable losses (bad debt) by use of workflows, technology, and tools provided

+ Maintains a safe environment complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed

+ Identifies outstanding balances from patient's previous visits and attempts to collect any amount due

+ Functions as a Superuser for primary computer systems

+ Proactively identifies process improvement opportunities

+ Works on Special Projects as needed

+ Performs the duties of a Financial Counselor (Patient Access)

+ Maintains up - to - date knowledge of specific admission, registration, and pre - registration requirements for all areas

+ May perform other duties upon request

** What are the reasons to consider working for United Health Group?
Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:*
* + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account

+ Dental, Vision, Life& AD&D Insurance along with…