CloudOps Engineer

Cloud Ops Engineer – Tyler Technologies

Join Tyler Technologies as a Cloud Ops Engineer. You will play a critical role in designing, building, and maintaining the highly available, scalable, and secure cloud infrastructure that supports our financial management, human resources, tax billing, and asset management solutions.

At Tyler Technologies, we’re building the next generation of ERP solutions to power Connected Communities—helping local governments and school districts centralize data and streamline their operations.

Yarmouth, Maine or Remote (travel 2–5%)

• Lead Dev Ops best practices – Advocate and implement best practices and design patterns across supported products and teams.
• Manage production Kubernetes environments – Own the health, stability, and performance of centralized Kubernetes clusters.
• Continuous improvement – Optimize Kubernetes environments through automation, monitoring, and best practices.
• Ensure reliability & scalability – Maintain secure, high‑availability infrastructure to support business needs.
• Implement CI/CD pipelines – Design, develop, and optimize comprehensive CI/CD pipelines with product teams.
• Enhance ERP hosting platform – Build the next generation of our ERP hosting platform using IaC, configuration management, and event‑driven infrastructure.
• Develop automation tools – Create tools to streamline service deployment and improve monitoring in a large‑scale distributed environment.
• Drive Dev Ops transformation – Architect and implement innovative software solutions supporting Dev Ops and Agile transformation initiatives.
• Provide on‑call support – Participate in periodic on‑call duties to maintain system stability and reliability.
• Collaborate across teams – Work closely with internal and external teams to develop and implement efficient solutions.
• Foster a learning culture – Expand your expertise and actively share knowledge with colleagues to support professional growth.
• Offer constructive feedback – Provide respectful and actionable feedback to leadership to improve Dev Ops strategies.
• Stay informed – Maintain strong understanding of Dev Ops principles and advocate best practices among application teams.

• Technical Experience
• Cloud & Dev Ops expertise – Minimum 1 year of experience in cloud-focused Dev Ops, Cloud Ops, or software engineering role, preferably in AWS.
• Kubernetes & EKS expertise – Minimum 1 year with production Kubernetes clusters (required); EKS experience preferred.
• CI/CD experience – Minimum 1 year in a CI/CD environment implementing and maintaining automation pipelines.
• Linux administration – Minimum 1 year managing Linux‑based systems.
• Linux & Windows configuration – Preferred 1 year experience with tools such as Ansible, Chef, or Puppet.
• High availability & security – Minimum 1 year designing or maintaining highly available and secure cloud systems.
• AWS workload management – Minimum 1 year migrating and managing workloads in AWS.
• Software development – Minimum 1 year developing in an object‑oriented language (C# .NET preferred).
• Scripting skills – Minimum 1 year scripting with Bash or Python.
• AWS services – Familiarity with core AWS services such as EC2, VPC, ELB, RDS, Route 53, Cloud Watch, S3.
• Infrastructure as code – Experience with Terraform (preferred), Cloud Formation, or AWS CDK.
• CI/CD platforms – Hands‑on experience with Harness, Jenkins, or Git Hub Actions.
• Monitoring & observability – Experience with real‑time monitoring tools such as Datadog.
• Microservices architecture – Strong understanding of microservice‑based system design.
• Database knowledge – Experience with PostgreSQL and MSSQL Server is a plus.
• AWS certification – Preferred but not required.
• Soft skills & mindset
• Problem‑solving ability – Analyze and…