Family Support Coach - Brewer

Family Support Coach

Join our Child Development Team as a Family Support Coach! Are you passionate about empowering families to achieve their goals? Join Penquis, a trusted social services agency serving Penobscot, Piscataquis, and Knox counties for over 50 years.

As a full‑time Family Support Coach, you will be a vital partner to families. You will collaboratively develop Family Partnership Agreements that honor each family’s strengths while identifying goals, interests, and needs. Your direct support will help families achieve greater wellbeing, focusing on crucial areas like safety, health, and economic stability.

This is a full‑time role (36 hours per week) that runs for the academic year (42 weeks) and is located at the Brewer Community School.

Location: Brewer, Maine

• Work directly with clients to provide intensive case management, through intake and assessment, while collaborating with the family to develop a family plan.
• Provide follow‑up through telephone calls, home and office visits, and record reviews.
• Regular check‑ins with families to develop positive, trusting relationships. Support parents in both one‑on‑one and group settings.
• Ensure families are full partners in their own and their child’s development and learning by helping them develop and reach achievable, short‑ and long‑term goals.
• Advocate for clients, serving as liaison between families, Penquis staff, and other community agencies and providers.
• Develop and maintain strong community partnerships by participating in community committee work that promotes healthy families.

• Associate’s degree in social work, human services, family services, counseling, or a related field. Penquis Child Development will pay for newly hired staff to obtain appropriate credentials or continued educational opportunities.
• 1–2 years’ experience working in a social‑service based program with children and families.
• Previous experience working with families facing parenting challenges; working knowledge of area resources for low‑income individuals.
• Excellent verbal and written communication skills.
• Computer proficiency and experience, including word‑processing skills.
• Must comply with Penquis background‑check requirements with satisfactory results as outlined in the current contract provisions.

• 14 paid holidays (including your birthday)
• Paid time off—3 days upon hire
• Paid training for all required certifications
• Dental, health, and vision coverage
• Retirement plans
• Tuition reimbursement
• Wellness incentives
• Employee assistance program

Salary: The rate of pay for this position starts at $19.85 per hour, and additional compensation may be given consideration with relevant experience. Those with related education and experience are encouraged to apply.

Additional Information: Eligible upon hire, new employees in our Early Childhood programs who work 24–40 hours per week will receive a monthly stipend based on your lattice through MRTQ (Maine Roads to Quality).

Please submit application materials, including relevant educational coursework and transcripts. Penquis offers an excellent benefits package, competitive wages, and opportunities for educational advancement, certification, and coursework. Join our team by applying online quis.org or contact us at 973‑3500 (TDD: 973‑3520) or by email at employment to request an application and job description.

In accordance with federal regulations, Penquis does not discriminate. Reasonable accommodation will be made for otherwise qualified persons with disabilities. Penquis is a tobacco‑free workplace.