Kitchen Porter

About the Company

We’re a specialist catering company dedicated to providing delicious, healthy and exciting food for Independent Schools.

Lexington is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role must have an Enhanced Disclosure and Barring Service (DBS) check, including the Children’s Barred List.

As a Kitchen Porter, you’ll be the friendly face and first point of contact for customers, providing helpful, prompt, and professional support. You’ll play a key role in ensuring every customer has a positive experience, whether in person, over the phone, or online.

• Greet and assist customers with queries, purchases, or service requests
• Provide accurate information on products, services, and policies
• Handle customer enquiries via phone, email, and in person
• Resolve complaints or escalate issues where appropriate
• Maintain a tidy, welcoming environment or service area
• Process transactions, orders, and returns accurately
• Keep up to date with company offerings and promotions
• Support wider team with general administrative and operational tasks

Working pattern: 10:30 to 14:30 Monday – Friday, term time only.

• A warm, approachable, and customer‑focused attitude
• Excellent communication and interpersonal skills
• Experience in a customer service or front‑of‑house role
• Strong problem‑solving and organisational abilities
• Confidence in using IT systems, tills, or booking platforms
• Ability to remain calm under pressure and manage multiple queries
• A proactive mindset and willingness to support the team

• Free, tasty meals
• Flexible working, including part‑time roles
• Flexible holidays that match the school calendar
• Leave for life’s important moments
• Paid volunteering days
• Career development and learning opportunities
• Pension schemes and life assurance
• Exclusive discounts on entertainment, leisure, and travel