Retail Assistant Manager

Retail Assistant Manager – Banstead shop – Part‑time 22.5 hours per week – Salary £13.61–£15.46 per hour – Benefits include retirement plan, generous leave allowance, travel and technology discounts, gym membership, and wellbeing support.

• Support the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
• Assist with the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, layout, sales and income.
• Lead by example and deliver excellent customer and supporter service.
• Collaborate with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell‑through and stock processing.
• Build relationships with the local community and Cancer Research UK colleagues.
• Help organise and deliver creative fundraising events to meet fundraising targets.
• Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
• Act as deputy for the shop manager when required.
• Perform manual handling and other physical tasks as needed in day‑to‑day duties.

• Working knowledge of what makes great customer service.
• Experience working in a lively and vibrant retail environment.
• Adaptability to changing situations and the ability to work independently.
• Commercial awareness and the ability to create relationships and communicate effectively.
• Flexibility to cover store needs on a rota basis.

• Substantial retirement plan.
• Generous and flexible leave allowance.
• Discounts on travel, technology and other items.
• Gym membership.
• Access to confidential wellbeing support from the Retail Trust.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under‑represented. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.