Retail Shop Assistant

Job Title:

Retail Store Assistant

Pay: £13.08 per hour + benefits

Reports to:

Shop manager | Department:
Trading |

Location:

Banstead shop |

Contract:

Permanent |

Working hours:

Part time (13.5 hours per week) | External Closing date: 2nd August 2026 23:55

Eligibility:
Must be eligible to work in the UK. (No visa sponsorship.)

• Provide excellent customer and supporter service.
• Work as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assist with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Create relationships with local community and Cancer Research UK colleagues.
• Support fundraising events to achieve fundraising targets.
• Take keyholder responsibility as required (training provided).
• Perform varied manual handling and physical activity required within the day-to-day duties.

• Understanding of what makes great customer service.
• Experience working in a busy customer service environment.
• Ability to manage own workload and work independently when required.
• Ability to work well in a team.
• Excellent communication skills.
• Flexibility to cover the needs of the business on a rota basis.

We offer a generous salary and benefits package, including a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym membership and more. You will also have access to confidential wellbeing support from the Retail Trust.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are under-represented. We want to see every candidate performing at their best throughout the job application process. Please inform us of any concerns or adjustments you might need.

Any offer of employment for this role will be subject to a satisfactory basic DBS check. Candidates must be 18 or older. Contact  with any questions.