Deli Clerk

About Festival Foods

We are a Wisconsin grocer committed to giving back to the communities we serve and providing guests with exceptional service and value. We operate more than 40 full‑service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Deli Clerk (Part‑Time)

Deli Manager

• Provide helpful service – greet guests, answer questions, and address concerns professionally and with care.
• Assist guests in locating items on or off the sales floor and answer the Deli Department telephone.
• Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
• Address guest concerns and resolve issues promptly using the boomerang principle to ensure a positive experience.
• Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards.
• Maintain proper inventory levels in deli storage, including containers, lids, spoons, tags, and more.
• Lead by example in maintaining food safety logs and adhering to all safety standards.
• Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
• Maintain regular, timely attendance in compliance with the work schedule and provide adequate notice for occasional absences.
• Perform other duties as assigned.

• Customer focus – ability to deal tactfully and effectively with guests and all personnel.
• Communication skills – good oral and written communication skills.
• Effective problem‑solving – quickly assess and resolve issues in a dynamic and stressful work environment while supporting team members.
• Safety awareness – comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
• Food knowledge – knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.

• Lift up to 50 pounds on an occasional basis.
• Full range of upper‑body motion.
• Ability to work at a fast pace.
• May be exposed to extreme temperatures.

Flexible work schedule that includes weekdays, weekends, and holidays.

By joining our deli team, you will become part of a community that values quality, collaboration, and exceptional food service in a fast‑paced environment with restaurant‑like cooking quality. We offer weekly pay, opportunities for career growth, and a supportive work environment.

If you’re ready to share your passion for food preparation and contribute to a delightful dining experience for our grocery store guests, we’d love to hear from you. Apply today and help us create delicious meals in our deli!

• Associate Discount – enjoy an industry‑leading 15% off your grocery purchases for you and your immediate household.
• Weekly Pay – hourly associates are paid weekly, with a $1 premium per hour on Sundays and select holidays. Full‑time associates receive time and a half on Sundays and select holidays.
• Two‑Week Advanced Scheduling – receive schedules two weeks in advance for greater predictability and flexibility.
• Vision & Dental Insurance – part‑time and full‑time associates are eligible for vision insurance and two dental coverage options designed to fit your needs.
• Support – 3 weeks of paid parental leave, a fitness reimbursement program, an Employee Assistance Program, and LEAPCare Coach services for confidential care related to hospital visitation, conflict resolution, stress management, marital issues, and mental health.
• 401(k) – we offer a 401(k) plan with an annual discretionary match to help associates save for retirement.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top‑notch team of skilled, experienced and service‑oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop and retain the most talented people.