Visitor Representative

Overview

Position:
Visitors Experience Representative

Status:
Full-time Non-Exempt

Reports to:

Senior VE Manager

Location:

Remote work is not available for this position

Shifts:

Wednesday – Sunday, 8:30am to 5:30pm, some evenings and holidays required on occasion

From bespoke bourbon production to boundary-pushing brands, Lofted Spirits is where tradition meets transformation. Expanding on the work started by Peter Loftin in 2016, and today the number one producer of Kentucky contract whiskey, Lofted Spirits pioneered a world-class, industry-shaking approach to custom contract distillation while developing some of the fastest growing brands in American Whiskey, Bardstown Bourbon and Green River.

A unified entity, Lofted Spirits is built to lead the global whiskey industry, delivering exceptional experiences through innovation, trust and transformative industry impact while crafting some of the world’s most desired and awarded whiskies. Lofted Spirts joined the Pritzker Private Capital family of companies in 2022. Learn more at

Bardstown Bourbon Company is pushing the boundaries of innovation while honoring the traditional art of making great whiskey. With the most modern, technically advanced whiskey distillery, Bardstown Bourbon combines the highest quality distillation and spirited hospitality into a modern, authentic bourbon experience unlike any other on the Kentucky Bourbon Trail. Bardstown Bourbon Co. is working to push the entire industry in a direction that is more innovative, more transparent and more collaborative.

Bardstown Bourbon was named 2023 Worldwide Whisky Producer of the Year by IWSC, Brand Innovator and Distiller of the Year at the 2025 Icons of Whisky, and the brand’s Amrut Indian Whisky collaboration, the first of its kind, was honored as the highest-rated American Whiskey by Whisky Advocate in 2024. Bardstown Bourbon Co. is part of Lofted Spirits, one of the largest American Whiskey distillers in the U.S. For more information visit

Green River Distilling Co. is a celebration of classic Kentucky – honoring the past while staying firmly planted in the present. The 10th oldest licensed distillery in Kentucky (DSP-KY-10), Green River is known as "the Whiskey Without Regrets," and enjoys a rich history dating back to 1885. Reintroduced in 2022, Green River Distilling Co. proudly calls Owensboro, Kentucky home and serves as the westernmost outpost of the Kentucky Bourbon Trail.

Authentic and approachable, Green River offers a growing portfolio of whiskeys crafted from historic mashbills. Blended to create a smooth and welcoming taste profile, Green River Distilling Co. is a true testament to simplicity and quality going hand-in-hand. Green River is part of Lofted Spirits, one of the largest American Whiskey distillers in the U.S. For more information visit

We are looking for an enthusiastic Visitors’ Experience Representative to provide an excellent guest experience. This position will rotate between our check-in desk, tasting bar, and retail store as well as lead guided experiences throughout the facility. A passion for working with the public and willingness to be cross trained on all three positions is required. Must be able to work efficiently in a high-paced setting.

This is an hourly plus tips position.

• Must be willing to cross-train for check-in desk, tasting bar, and retail store
• Responsible for taking phone reservations for tours and restaurant and accurately input data into the POS Focus System
• Greet and check-in guests for tours and tastings
• Responsible for checking guests’  confirm legal drinking age of 21
• Ensure that the Visitors Center is set up properly, stocked, and always clean
• Keep the tasting bar and area clean, i.e., wipe down bar surfaces, sweep and mop floors (when spills happen), remove and clean used glassware, clean coolers and storage areas, and empty trash receptacles, if full
• Enthusiastically engage all guests upon arrival and departure
• Answer questions regarding the tours and give accurate directions to the facility
• Assist and lead bourbon tastings and facility tours, while positively interacting with…