Grocery Clerk
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
Join to apply for the Grocery Clerk role at Kroger Mountain View Foods
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Job Description:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
About Kroger:
From one tiny Cincinnati grocery store more than a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. Kroger is America’s grocer and values diverse teams with a passion for food and people, focused on feeding the human spirit.
- Grocery Clerk helps customers discover items and answers inquiries.
- Inform customers of food specials and recommend grocery items to meet their needs.
- Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
- Provide customers with fresh and non-perishable grocery products they have ordered; stock and label department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal and special ads; adhere to all food safety regulations and guidelines.
- Maintain proper temperatures in cases and coolers and keep temperature logs.
- Gain and maintain knowledge of products sold within the department and respond to questions with product suggestions.
- Create an inviting environment for customers by answering questions about products store-wide.
- Support safety programs and comply with safety procedures; identify unsafe conditions and notify management.
- Inspect equipment and notify appropriate manager of needed repairs; notify management of accidents.
- Work cooperatively in a fast-paced environment and manage conflict professionally.
- Follow directions and seek assistance to resolve customer and business issues; protect customer and business information with honesty and integrity.
- Provide support to minors, individuals with special needs, and older adults as needed.
- Must be able to perform essential functions with or without reasonable accommodation.
- Customer service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, subtraction)
- Customer service skills
- Retail experience
- Wide range of healthcare coverage (medical, dental, vision, prescription) through company plans or union plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Employee Assistance Program and financial coaching resources.
- Associate discounts on purchases across categories.
- Tuition reimbursement up to $21,000 over your career.
- Growth opportunities through training programs and career pathways.
The Kroger Family of Companies offers comprehensive benefits to support Associate Well-Being, including physical, emotional, and financial wellness.
Job Details- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Management and Manufacturing - Industries:
Dairy Product Manufacturing
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