Product Consultant

Overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs.

From advocating for seat belts, airbags and graduated driving laws, to leading in pricing sophistication, telematics, and, more recently, device and identity protection. The purpose of this role is to develop and drive solutions forward by partnering with technology, business stakeholders, and user experience. You will be the key bridge between business and technology to uncover and drive change, evaluate current opportunities, influence strategic development, and drive implementation with technology, business, and user experience teams.

The role requires someone who can operate in the gray, think strategically, collaborate, and push the boundaries of how things are done today.

Role Designation: Hybrid (1-2 per month in office)

The incumbent is responsible for leading and delivering complex Policy and Legislative Planning (PLP) initiatives. The role provides strategic oversight of large-scale modernization, policy, and technology transformation initiatives. The position ensures effective workload distribution, operational continuity, and risk mitigation across the portfolio while supporting organizational priorities and sustainable delivery.

Accountabilities:

• Translating business requirements into technical specifications and guiding the implementation of initiatives, operating at the capability level, in support of broader platforms, and developing functional system flows to ensure the efficacy of new capabilities.
• Guide the implementation of the initiative, collaborating with stakeholders to align business strategies with technology solutions, and working with other product owners to ensure integration between capabilities within a platform.
• Use customer feedback, market analysis, and data gathering to provide recommendations on product strategy and iterations.
• Engage in discovery/test-and-learn activities to quickly validate assumptions and direction to achieve business results.
• Lead discovery and framing sessions to define business problems, root causes, and expected outcomes.
• Collaborate with stakeholders and Digital Product Managers (DPMs) to align business strategies with technology solutions and ensure successful integration.
• Develop and maintain business architecture frameworks including capability models, process workflows, and value streams.
• Support business readiness activities including stakeholder communications, training, and change enablement.
• Participate in demos and provide business context to ensure solutions meet user needs and deliver intended outcomes.
• Track and report on KPIs and benefit realization to validate solution effectiveness and inform future improvements.
• Engage with ATS teams to ensure alignment on priorities and delivery timelines for strategic initiatives.
• Contribute to business process optimization and solution design to enhance customer experience and operational efficiency.

Education: University diploma in Business, Finance, Management, Information Systems, or related field.

Experience: 10+ years in insurance across underwriting, product, operations, or transformation; hands-on experience with Guidewire (Policy Center, Billing Center, Claims Center) strongly preferred.

• Microsoft Office (PowerPoint, Excel, Word, Outlook):
  Executive presentations; analytical modeling; professional documentation.
• Business Case Analyses & Data Analytics:
  Financial modeling, KPI design, benefits tracking, trend analysis.
• Business Communications & Communication Management:
  Clear, structured communication across technical and business audiences.
• Business Management &
  
  Collaboration:
  
  Cross-functional leadership; influence without authority; stakeholder alignment.
• Compliance & Insurance Underwriting:
  Regulatory awareness; underwriting principles; risk and control integration.
• Product Management & Road mapping:
  Lifecycle management; MVP definition; backlog prioritization.
• Process Improvements:
  Lean…