Subscription and Annuity Representative Intern – Entry Level Sales Program

Introduction

At IBM, technology creates value when it helps organisations solve meaningful business challenges. As a Subscription and Annuity Representative Intern, you will create demand, build trusted client relationships, and connect customers with IBM solutions across AI, data, automation, cloud, and infrastructure. This role combines consultative selling, digital engagement, customer success, and ecosystem collaboration while helping you build a foundation for a career in technology sales and client leadership.

At IBM, technology creates value when it helps organisations solve meaningful business challenges. As a Subscription and Annuity Representative intern your mission is to protect the install base of your clients and grow their annual spend by identifying win-back, modernization and other expansion opportunities. This is a summer 2027 position. As a Subscription and Annuity Representative intern your mission is to protect the install base of your clients and grow their annual spend by identifying win-back, modernization and other expansion opportunities.

With high energy, initiative and commitment, you'll feel at right at home in a fast moving, challenging environment where you're naturally able to develop client and channel partner relationships. Using your consultative style, you'll lead client software renewal discussions that instils confidence and trust in the value of renewed subscription & support. IBM’s Sales Internship Program culture will set you up for positive impact and success, whilst ongoing development will continually advance your skills.

Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds - always willing to help- as you apply passion to work that will compel our clients to investin IBM's products and services.

Your mission as a Subscription & Annuity Representative intern is to expand your skills in learning how to protect the install base and grow your client's IBM Software annual spend by identifying winback, modernization and other growth and expansion opportunities. You may lead client software renewal discussions, including entitlement validation, IBM licensing terms & conditions and the value of Subscription & Support.

Your primary responsibilities will include, but not be limited to:

• Subscription Renewal Management:
  Drives end-to-end Subscription Renewals with clients and partners for all IBM-distributed software products for Select, Strategic and Signature accounts; manages Subscription Annuity pipeline across the SW portfolio.
• Collaboration and Alignment:
  Collaborates with IBM teams (including Brand Sales Specialist, TSL, Deal Makers, Ecosystem Sales Specialist, Customer Success Managers) to ensure alignment with client engagement and negotiations.
• Territory Strategy and Account Planning:
  Supports territory strategy and planning and contributes to the account planning process for assigned accounts.
• Growth and Revenue Focus:
  Opportunity identification for winback, modernization, version upgrades and expansion.
• Sales Prospecting:
  Apply IBM’s sales methodology to identify new clients and opportunities for expansion with existing clients through multiple channels (email, phone, video creation, social media).
• Social Selling:
  Engage in social selling activities to build thought leadership and influence potential clients. This could include recording video outreach campaigns, social media posts, etc.

• Confidence to contact and engage potential new customers and deliver an elevated experience.
• Motivation to achieve sales, business objectives and high client satisfaction.
• Aptitude to utilize selling technologies to network,…