Customer Advisor Azerbaijani Bulgaria

Position: Customer Advisor with Azerbaijani (Relocation to Sofia, Bulgaria)
Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers.

We are seeking a motivated and skilled Customer Advisor Representative to join our dynamic team.

Your typical day:
As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.

Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.

Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.

What you need to have is:

C1 level of Azerbaijani, both written and verbal

Advanced knowledge of English, both written and verbal

Previous experience in customer service or a related field

Customer-oriented attitude

Good typing and computer skills (MS Office applications)

Proficiency in using CRM systems

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