VIP On-Site IT Support Technician
Job Description & How to Apply Below
Sharp Brains is seeking an IT Support Technician L1 for an on-site engagement in Bari, Italy. The role requires over 3 years of IT support experience and involves end-to-end desktop and laptop troubleshooting, IMAC tasks, and proximity to VIP incidents.
You will work with tools like SCCM, Intune and Service Now, handle AD tasks, and ensure ITIL-aligned incident and service request management while maintaining hardware inventories and documentation.
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