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Shift Lead

Job in Barking, Barking & Dagenham, Greater London, RM8, England, UK
Listing for: B&q
Full Time position
Listed on 2026-08-31
Job specializations:
  • Retail
    Retail & Store Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 29596 GBP Yearly GBP 29596.00 YEAR
Job Description & How to Apply Below
Location: Barking

Full-time equivalent £29,596.98 per annum (Inclusive of £2044 per annum, store specific location allowance) + Pension + 6.6 Weeks Holiday

This is a keyholder position, with shifts ranging from an earliest start time of 5am to a latest finish time of 10pm

Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they'll love. Join us as a Shift Lead and you'll be a big part of this.

Key responsibilities

Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You're the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. It's B&Q's ambition to make every customer count, so you'll strive to ensure B&Q is a place colleagues love to work, and customers love to shop.

In this role you will:

  • Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
  • Make sure colleagues are deployed correctly to 'make every customer count' throughout your shift.
  • Be the first point of contact for customers and colleagues.
  • Make sure our stores are safe at all times.
Required skills & experience

Our shift leads are key to running our business through their teams. In this role, we're looking for the following qualities:

  • Passionate about customers and doing the right thing for them.
  • Like to have a global view and not be constrained to specific areas of the store.
  • Safety conscious and use an eye for detail to spot compliance opportunities.
  • Enjoy interacting with colleagues and working in a team.
  • Like to bring energy to each day and motivate those around you.
  • Confident to have autonomy and trust to make decisions for the customer at pace.
What's in it for me?

As part of a great team, you'll be valued for who you are.

We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes

  • Share Save options
  • Payroll giving
  • Employee Assistance Programme
  • Colleague wellbeing benefits and lots more
Discount card

The one we all love! Get 20% discount on your purchases at B&Q in-store and online, after you've been with us for 1 month.

Share in the success you help create. With our share plans, from just £5 per month, you can build up a savings pot, or use what you save to be a Kingfisher share holder.

Life assurance

If the worst should happen, Life Assurance ensures those close to you have some protection.

Employee assistance programme

We offer free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.

Salary/Bonus

We offer competitive salaries for all roles, and benchmark them, to ensure that we're getting it right. And, as we value the contribution of all our colleagues equally, whether they are 17 or 70, our rates of pay for each job is the same.

Pension

You'll have access to the award-winning Kingfisher Pension Scheme, and we'll put money in alongside your savings too.

Medical

We have a number of medical benefits available depending on your role to help you and your family look after yourselves.

Leave

All work and no play is no fun! So, you can enjoy 6.6 weeks' leave, plus we'll reward you with additional leave and cash rewards to celebrate long service anniversaries and milestone years.

The chance to achieve more balance between work and your other commitments.

Take advantage of fantastic discounts on loads of products and services, just for being a B&Q colleague!

We have a network of over 3,300 health clubs offering discounts to colleagues and their partners of up to 25% on self-paid gym memberships.

Eye care

If you use a computer regularly for work, then we pay for your eye testevery two years. If you do require glasses, then you'll…

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