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Shift Lead: Store Ops & Customer Experience

Job in Barking, Barking & Dagenham, Greater London, RM8, England, UK
Listing for: B&q
Full Time position
Listed on 2026-08-31
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 27000 - 33000 GBP Yearly GBP 27000.00 33000.00 YEAR
Job Description & How to Apply Below
Location: Barking

B&Q is looking for a Shift Lead in the United Kingdom to oversee store shifts from early morning to late evening, ensuring smooth operations, safety, and customer focus. You’ll be the first point of contact for staff and customers and responsible for deploying colleagues to maximise daily outcomes.

This role emphasizes team leadership, proactive problem solving, and maintaining a secure shopping environment, with emphasis on delivering a great customer experience.

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