Sales Adviser

We have an exciting opportunity for a Sales Advisor in our Dagenham branch!

At Minster, part of Stark UK, we believe that our greatest asset is our people! We’re not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

Working hours are 7:00am to 5:00pm, Monday to Friday.

• Building excellent relationships with new and lapsed customers so you can understand and meet their needs

• Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.

• Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge

• Preparing quotations, developing competitive pricing, and negotiating commercial terms with clients.

• Ensuring all customer orders are fulfilled in a timely fashion.

• Following plans to continuously improve customer experience.

• Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels. (financial)

• Supporting all Company initiatives.

• Customer Service
  - High levels of customer satisfaction with frequently returning customers and growing live accounts

• Enthusiasm
  - You radiate positivity and possess an unyielding passion for the merchant world.

• Decency
  - You embody honesty and integrity, contributing to a workplace built on respect and ethics

• Team Spirit
  - You thrive in collaborative settings, believing that together we can achieve greatness.

• Pride
  - You take pride in your work and are dedicated to producing top-notch results.

• Great customer focus and desire to do your absolute best to get the best outcomes

• Ability to build rapport and develop good understanding of your portfolio to secure future projects.

• Pro active

• Well organised

• Great attention to detail

• Efficiently use IT equipment and have a strong telephone presence.

• Competitive Basic Salary

• Performance Related Bonus

• 34 days holiday per year

• Retirement Savings Plan (Pension) – with Legal & General

• Life Assurance
  - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2
  
  Work, Benenden Healthcare, Critical Illness Cover

• Refer a Friend scheme

• Wellbeing Centre via Work Perks

Quality
- We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment
- Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development
- We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.